G2

CSMInterviews.md

@@ -239,4 +239,3 @@ Favorite Projects:
 * At EWC learned the software that she is working for now. 
 * Fell in love with working with clients
 * MSI remote install of software - takes 3-4 hours
-

CustomerNotes/DouglasElliman/DouglasElliman.md

@@ -8,3 +8,6 @@ Current Issues:
     * This training is necessary for Audit. 
     * They don't feel self-reliant or self-sufficient
     * Feels like digging out of a hole
+    * o
+* Swift, WCA, TripleSeat, Kadince 
+

CustomerNotes/HackerRank/HackerRank.md

@@ -0,0 +1,42 @@
+# Notes
+
+## 9/22/2022 
+* Feedback is content is boring and too wordy 
+
+### CS Strategy
+* Try to collate product data 
+* Pendo was helpful for click data 
+* Churnzero has click data, Pendo does it better 
+* Invest early in CS software - HR uses Churnzero 
+* Churnzero has a ton of integrations for a holisitic view
+    * Which are struggling to adopt
+    * Which are doing well 
+    * NPS feeds into Churnzero 
+    * Direct from Product Data 
+    * Zendesk, Salesforce, etc 
+    * 10% of their score is escalated technical ticket 
+    * Number of logins in the last week
+    * Which products are purchased 
+* Scale by segment, or ARR as we grow 
+* When Alaina got there, they had "self-serve" customers that weren't touched
+* Churnzero also helped with all of that 
+* Think about how to have personalized interaction as you scale 
+* We need to look at our unhealthy customers and _why_ we think they are unhealthy 
+* We don't need a CS platform 
+* Looker allowed red or green to show health score 
+* 
+
+
+# Todo
+
+
+
+# Feature Requests
+
+| Date | Request |PM/Product Section|
+|--------|------------|----------|
+|        |            |          |
+|--------|------------|----------|
+|        |            |          |
+|--------|------------|----------|
+

CustomerNotes/JJSV/JJSV.md

@@ -33,7 +33,7 @@ Events should be figured out by our demo -
 * [X] Can we showcase videos on the main page with a little modal?
 * [X] Add all groups as per Kaitlyn's info 
 * [X] Wants to start putting in content by the 15th August. 
-* [ ] Create and send document for Melinda's instructions to add categories.
+* [X] Create and send document for Melinda's instructions to add categories.
 * [X] Delete all courses and everything from Media Library 
 * [X] Let Melinda know when clean state has been achieved
 * [X] Create documentation for categories & adding courses to groups - understand catalog vs. groups
@@ -41,13 +41,13 @@ Events should be figured out by our demo -
 * [X] New Footer: all About (minus Products/DO)
     * [X] Useful Links - JJ vision Pro, Contact Us, JJI, YouTube
     * [X] Legal Allyson
-* [ ] Legal Notice needs to change
+* [-] Legal Notice needs to change
-* [ ] Contact us should go to a FORM not an email 
+* [ ] Contact us should go to a FORM not an email - remove link all together for now make it inactive
 * [ ] Opt out for emails - Comms Changes 
-* [ ] This cant be $250,000k total for global academy 
+* [X] This cant be $250,000k total for global academy 
-* [ ] AMER - is LatAm, Ameica, Canada
+* [X] AMER - is LatAm, Ameica, Canada
-* [ ] ASIAPAC - NZ, AU, All of Asia
+* [X] ASIAPAC - NZ, AU, All of Asia
-* [ ] Europe is Europe 
+* [X] Europe is Europe 
 
 In person events should change register button to "remind me"
 Melinda will then add the 3rd party links into the event description 

CustomerNotes/Papa/Papa.md

@@ -33,3 +33,9 @@ Okta SSO - Ted, Security Team
 
 ## Mapping Session with Mini, Lizzy, and Becca
 
+
+## Meetings
+
+### 09/19/2022
+
+

CustomerNotes/PsychiatryUK/PsychiatryUK.md

@@ -0,0 +1,12 @@
+# Notes
+
+
+
+
+
+
+
+
+
+
+# Todo 

CustomerNotes/Random.md

@@ -32,3 +32,6 @@
     * Acquired by LivePerson - apparently LivePerson acquired a bunch of health companies
 * Next Batch: Another Person from Talkspace, DeptAgency 
     * :
+
+
+# Tagboard, Sales meeting

CustomerNotes/Talkspace/Talkspace.md

@@ -68,6 +68,9 @@ Molly wants to try... 500 people get a message saying "you're going to see messa
         - Deadline for shutting down courses: Tuesday, August 30
     - Molly told steve he's worked with a lot of homegrown LMS that were a pain to use
 
+## 9/21/2022 !
+
+
 ## Meeting with OpenSesame re: SCORM files
 * Possibly missed events!
 * Opensesame only sends complete/incomplete - values could be 0 or 1, or whatever the cmi.core.value are

CustomerNotes/TripleSeat/TripleSeat.md

@@ -0,0 +1,23 @@
+# Meeting Notes
+
+## 9/21/2022
+
+* Iorad tried selling them "live" features
+* Their own domain or Iorad ontop of their app 
+* Good at delivering first time training
+* Not sure when to follow up
+* Badging options 
+* Integration with Churn Zero
+
+
+
+
+
+# Todo
+* [ ] Get Brian ChurnZero information
+* [ ] Screenshots of AppCues Examples 
+
+
+
+
+# Feature Requests

CustomerNotes/scripts/notestoconfluence.py

@@ -1,12 +1,26 @@
-import requests
+import requeearts
 
 
 
 # Create a new page from API Docs
+# This is in bash
 curl -u admin:admin -X POST -H 'Content-Type: application/json' -d '{"type":"page","title":"new page",
 "space":{"key":"TST"},"body":{"storage":{"value":"<p>This is <br/> a new page</p>","representation":
 "storage"}}}' http://localhost:8080/confluence/rest/api/content/ | python -mjson.tool
 
+# This is a Northpas example in python
+import requests
+url = "https://api.northpass.com/v2/people/person_uuid/deactivations"
+headers = {"accept": "*/*"}
+response = requests.post(url, headers=headers)
+print(response.text)
+
+# Confluence example in Python
+import requests
+url = "http/"
+
+
+
 import requests
 
 TODO fix this url
@@ -18,4 +32,3 @@ headers = {"accept": "application/json"}
 response = requests.get(url, headers=headers)
 
 
-print(response.text)