From 8792a051ba41e05083e60dec33cf2ce099c6f99c Mon Sep 17 00:00:00 2001 From: Norm Rasmussen Date: Tue, 20 Sep 2022 16:29:23 -0400 Subject: [PATCH] G2 --- CSMInterviews.md | 1 - .../DouglasElliman/DouglasElliman.md | 3 ++ CustomerNotes/HackerRank/HackerRank.md | 42 ++++++++++++++++++ CustomerNotes/JJSV/JJSV.md | 14 +++--- CustomerNotes/Papa/Papa.md | 6 +++ CustomerNotes/PsychiatryUK/PsychiatryUK.md | 12 +++++ CustomerNotes/Random.md | 3 ++ CustomerNotes/Talkspace/Talkspace.md | 3 ++ CustomerNotes/TripleSeat/TripleSeat.md | 23 ++++++++++ CustomerNotes/scripts/notestoconfluence.py | 17 ++++++- ...er_error.html.liquid => server_error.html} | 0 Timetagger/_timetagger/users/norm~bm9ybQ==.db | Bin 61440 -> 65536 bytes 12 files changed, 114 insertions(+), 10 deletions(-) create mode 100644 CustomerNotes/HackerRank/HackerRank.md create mode 100644 CustomerNotes/PsychiatryUK/PsychiatryUK.md create mode 100644 CustomerNotes/TripleSeat/TripleSeat.md rename NP_Custom_Templates/old_templates/{server_error.html.liquid => server_error.html} (100%) diff --git a/CSMInterviews.md b/CSMInterviews.md index 73e82bad..294e73a9 100644 --- a/CSMInterviews.md +++ b/CSMInterviews.md @@ -239,4 +239,3 @@ Favorite Projects: * At EWC learned the software that she is working for now. * Fell in love with working with clients * MSI remote install of software - takes 3-4 hours - diff --git a/CustomerNotes/DouglasElliman/DouglasElliman.md b/CustomerNotes/DouglasElliman/DouglasElliman.md index 7c13b963..108442c1 100644 --- a/CustomerNotes/DouglasElliman/DouglasElliman.md +++ b/CustomerNotes/DouglasElliman/DouglasElliman.md @@ -8,3 +8,6 @@ Current Issues: * This training is necessary for Audit. * They don't feel self-reliant or self-sufficient * Feels like digging out of a hole + * o +* Swift, WCA, TripleSeat, Kadince + diff --git a/CustomerNotes/HackerRank/HackerRank.md b/CustomerNotes/HackerRank/HackerRank.md new file mode 100644 index 00000000..63ab7c7a --- /dev/null +++ b/CustomerNotes/HackerRank/HackerRank.md @@ -0,0 +1,42 @@ +# Notes + +## 9/22/2022 +* Feedback is content is boring and too wordy + +### CS Strategy +* Try to collate product data +* Pendo was helpful for click data +* Churnzero has click data, Pendo does it better +* Invest early in CS software - HR uses Churnzero +* Churnzero has a ton of integrations for a holisitic view + * Which are struggling to adopt + * Which are doing well + * NPS feeds into Churnzero + * Direct from Product Data + * Zendesk, Salesforce, etc + * 10% of their score is escalated technical ticket + * Number of logins in the last week + * Which products are purchased +* Scale by segment, or ARR as we grow +* When Alaina got there, they had "self-serve" customers that weren't touched +* Churnzero also helped with all of that +* Think about how to have personalized interaction as you scale +* We need to look at our unhealthy customers and _why_ we think they are unhealthy +* We don't need a CS platform +* Looker allowed red or green to show health score +* + + +# Todo + + + +# Feature Requests + +| Date | Request |PM/Product Section| +|--------|------------|----------| +| | | | +|--------|------------|----------| +| | | | +|--------|------------|----------| + diff --git a/CustomerNotes/JJSV/JJSV.md b/CustomerNotes/JJSV/JJSV.md index 8b449102..dee1c719 100644 --- a/CustomerNotes/JJSV/JJSV.md +++ b/CustomerNotes/JJSV/JJSV.md @@ -33,7 +33,7 @@ Events should be figured out by our demo - * [X] Can we showcase videos on the main page with a little modal? * [X] Add all groups as per Kaitlyn's info * [X] Wants to start putting in content by the 15th August. -* [ ] Create and send document for Melinda's instructions to add categories. +* [X] Create and send document for Melinda's instructions to add categories. * [X] Delete all courses and everything from Media Library * [X] Let Melinda know when clean state has been achieved * [X] Create documentation for categories & adding courses to groups - understand catalog vs. groups @@ -41,13 +41,13 @@ Events should be figured out by our demo - * [X] New Footer: all About (minus Products/DO) * [X] Useful Links - JJ vision Pro, Contact Us, JJI, YouTube * [X] Legal Allyson -* [ ] Legal Notice needs to change -* [ ] Contact us should go to a FORM not an email +* [-] Legal Notice needs to change +* [ ] Contact us should go to a FORM not an email - remove link all together for now make it inactive * [ ] Opt out for emails - Comms Changes -* [ ] This cant be $250,000k total for global academy -* [ ] AMER - is LatAm, Ameica, Canada -* [ ] ASIAPAC - NZ, AU, All of Asia -* [ ] Europe is Europe +* [X] This cant be $250,000k total for global academy +* [X] AMER - is LatAm, Ameica, Canada +* [X] ASIAPAC - NZ, AU, All of Asia +* [X] Europe is Europe In person events should change register button to "remind me" Melinda will then add the 3rd party links into the event description diff --git a/CustomerNotes/Papa/Papa.md b/CustomerNotes/Papa/Papa.md index 45d3a548..a9d1d2f4 100644 --- a/CustomerNotes/Papa/Papa.md +++ b/CustomerNotes/Papa/Papa.md @@ -33,3 +33,9 @@ Okta SSO - Ted, Security Team ## Mapping Session with Mini, Lizzy, and Becca + +## Meetings + +### 09/19/2022 + + diff --git a/CustomerNotes/PsychiatryUK/PsychiatryUK.md b/CustomerNotes/PsychiatryUK/PsychiatryUK.md new file mode 100644 index 00000000..4078b919 --- /dev/null +++ b/CustomerNotes/PsychiatryUK/PsychiatryUK.md @@ -0,0 +1,12 @@ +# Notes + + + + + + + + + + +# Todo diff --git a/CustomerNotes/Random.md b/CustomerNotes/Random.md index 26cf882d..66ec7613 100644 --- a/CustomerNotes/Random.md +++ b/CustomerNotes/Random.md @@ -32,3 +32,6 @@ * Acquired by LivePerson - apparently LivePerson acquired a bunch of health companies * Next Batch: Another Person from Talkspace, DeptAgency * : + + +# Tagboard, Sales meeting diff --git a/CustomerNotes/Talkspace/Talkspace.md b/CustomerNotes/Talkspace/Talkspace.md index 0dabca67..c6927ace 100644 --- a/CustomerNotes/Talkspace/Talkspace.md +++ b/CustomerNotes/Talkspace/Talkspace.md @@ -68,6 +68,9 @@ Molly wants to try... 500 people get a message saying "you're going to see messa - Deadline for shutting down courses: Tuesday, August 30 - Molly told steve he's worked with a lot of homegrown LMS that were a pain to use +## 9/21/2022 ! + + ## Meeting with OpenSesame re: SCORM files * Possibly missed events! * Opensesame only sends complete/incomplete - values could be 0 or 1, or whatever the cmi.core.value are diff --git a/CustomerNotes/TripleSeat/TripleSeat.md b/CustomerNotes/TripleSeat/TripleSeat.md new file mode 100644 index 00000000..f645641f --- /dev/null +++ b/CustomerNotes/TripleSeat/TripleSeat.md @@ -0,0 +1,23 @@ +# Meeting Notes + +## 9/21/2022 + +* Iorad tried selling them "live" features +* Their own domain or Iorad ontop of their app +* Good at delivering first time training +* Not sure when to follow up +* Badging options +* Integration with Churn Zero + + + + + +# Todo +* [ ] Get Brian ChurnZero information +* [ ] Screenshots of AppCues Examples + + + + +# Feature Requests diff --git a/CustomerNotes/scripts/notestoconfluence.py b/CustomerNotes/scripts/notestoconfluence.py index afb124f5..d5d8a045 100644 --- a/CustomerNotes/scripts/notestoconfluence.py +++ b/CustomerNotes/scripts/notestoconfluence.py @@ -1,12 +1,26 @@ -import requests +import requeearts # Create a new page from API Docs +# This is in bash curl -u admin:admin -X POST -H 'Content-Type: application/json' -d '{"type":"page","title":"new page", "space":{"key":"TST"},"body":{"storage":{"value":"

This is
a new page

","representation": "storage"}}}' http://localhost:8080/confluence/rest/api/content/ | python -mjson.tool +# This is a Northpas example in python +import requests +url = "https://api.northpass.com/v2/people/person_uuid/deactivations" +headers = {"accept": "*/*"} +response = requests.post(url, headers=headers) +print(response.text) + +# Confluence example in Python +import requests +url = "http/" + + + import requests TODO fix this url @@ -18,4 +32,3 @@ headers = {"accept": "application/json"} response = requests.get(url, headers=headers) -print(response.text) diff --git a/NP_Custom_Templates/old_templates/server_error.html.liquid b/NP_Custom_Templates/old_templates/server_error.html similarity index 100% rename from NP_Custom_Templates/old_templates/server_error.html.liquid rename to NP_Custom_Templates/old_templates/server_error.html diff --git a/Timetagger/_timetagger/users/norm~bm9ybQ==.db b/Timetagger/_timetagger/users/norm~bm9ybQ==.db index 83b57356995f8055df87fe25c501f46af07b0b8a..69685a3cabbdac26085a5d85daa9de0ff4d29281 100644 GIT binary patch delta 6182 zcmb_gdvp}l8Q;z3InMyWf-xjSDx2t8XJ+RqS_BE0@JNt=!54(dLPA2aBpV*#u_Qok zi&nybC|F-0<%p*xCq+dn1XK`wU=R~UsnIIth_raBJ=90rduQgG5ny+6L4 z`OW=(-*0{hlr4hOoKpIqnv&hB?7={8D}|)4^V58rVAK zpL{2OnE#U5%>Rbl$A8Q8bKBU@*(`n`bDn*0F&|*6m_2M8m&!fKE@vybICne0gH+w0NrPIKDCsiiG3+vEu>C(AnQ)3MgG%RW~=a|u|JJAr51Py0Tn;mbcHzzfsF-V7o(YiU+chyf? zh=wzoXWms?5?P9dwJpo*OJ>y<;n<2PP1QvWQ_yfyLsjwO%9+#gu&(INr4x&b(Qsvb zNm)_Lg2`xD)iAp{7F|}3hOx%xnguIoSKy&pUNd=dNg0)wlv6pSCE65eSc2f`EwKr; zH7h2f;a!oUqVmXu`p&j{+mZt18Br^3ezQzh(Pi|_bdb)XebiUf`_!w{e(Evm7gUUz zPfeqAY7CW`@k2&`#@URnj7Kt_%h-?+?P%{xj}Hr^<)DnY|J&QNXJEZu?B~a}JbMo; zyo;@0HRG=*K>-)rSo6%)Ots_zGo2?956Uy}=Z zLEwsiywCu`x!Brm)AJ92f`H+o1StXA^z;=CX=+RAVs?qlniO{m)dizT6JGfcRCY1t z^KT}f0=WU3w&~n7(A~vuJoNet^^gEA7P{)b198X%7c2bs+`E$@C5FYFZ$4}5+)%qNIZ#e@S!vN`nJHs#WdtUV$z*)=Wx9`khwh^H(@)Zy>2-9J zo{y66R$8F*=uDJ;ebi;@9jdFNJ(IHLuTF^<=9EEZ@qy$VvvBw>$SP;fyaXBL%-J)L zP0pOIf=qJfDUe0ZoXUg*vgZXqegesZ=W(;($B~dZPQce)kTuTyqur1(&it(c$QEbb zbqKnEGd~!GB(dkgp5H@)IP;S|kQ`_p&oP59pMcD80y_3XRygy$7a=2@`4e4`491J+vnN4llN6dxA%rfZG82XFBZa>56e;u5&E zoT=)peqcxVrcZn$d8Mo;sXPzR||84vmnq<j)WKAN>j-iGf`!nFS+?fC2b?{^K zcqpuDf+*T%rw#8GsK!4rQ9iT|M;2@)vS6UQ#|nT1R*EbqunJ4EPFOHQ5d>_?Tvj#p zF{|SE&}*?Fl$DSqD3Tlw+lCPDM`pp-U1q_Rr+hyD^&RbF{qfeJh*A@x1hwE%0)U{T z31MAS2QQQ+pcg2EDS0vfeWC0SJtP@%QI+j=vbS^Ge9gk_bk8e8!Fi+rNFXK1vTaN~ zuWT5)Xs;ZorwM`>#_riAwY0giKGwV})X;<<<+)W9CM)5PD9OmK+CF+c_6lYpU1b(B zdpgTre>f0_C4*}7*a1MWQzcPwxOnU&LDOw(4eY!aShD6Nbt?&Cc7zf_i?7EeLB)dF zd%ua=yBX}=+WHfu;~K1^YsNfM01%`ULzBbWU>y}hM&Mu_6+_YNWCK!_W^JUgvC_J( zpU=e)kcE(8D2lGin9eA?gX3O~%iOwh%H{fPQmT`C zlW+E4@EvJy-K@nu)h^e7E5`@7y;KW$p_goXVhe`doQ*34J3<2YQCLXxEDl5UrzZTZdM zvP?6$>QXDb95#RNQPZ@rEMl3m@oB;g zF1p(cF6puU-o3-BDczphnuS(kxpn2W>yr_G!5Vu!&lyZTK01z&a7dR_S;j&;XAg7C zscI8B74Iv+^?6?b0Pz(li!_nwxCn7ghqnztjN4SKl-{AE@DC-FZ|GlL!rx&ZO0k_l zyHbkv%j1t(r8J=&=DHferfBgxj64uG`(fW238vEL(4XH98l&2|*1hvKmG# zFp0JJ)M^&IRbUo;kY|lK@rX>NuJL90_6Jgbopy}tMZWD>_9`?@Ns0z`r1Ynh`_CmG zNxs2flwQs+Vb-RNri)Y8SXcM0ww^oxa2)QYz)^eb0Z3qvx+>AR23FT&k1YU>ao6%c zT}|N-IiwhR9GN}4l7)iK60q$aD*zH$p{FF+HB^t}MvrYJj&WHbyB2Az zue9zt&LN@E|0y9u5Ov8;*f_pbz~@8sx6fMf-s4u@`3K{fC|?^8De(RtDF8@Px}YSa zou=zy!W*eLW)P{WNHm5Y;<+LmAc-N=_!Vuaf#tXFBFut=QFM>zv$|(koor8m-zq)3 zZE@Nm-w?E&4gB#61x_O#V*p6Tl7Nzo?8=&K5Icj4ERd*K{=a0$(NGqokfssQ|ny`J26&P|L9TnP!B1Zp*f`Nn=rIZp20TT>h9gzIpI$szjfj4mU|FAPbE0Q z4Ulnf{RlED+N=d4*`5B6b%TXc43yC--Vw&z;YvtD=Mh=6E6u(b!n=VP+>nKDftmF4 zK0d;ABj>Z5rI|+hV|pC5n_@Foq@V9-e>uJLV*k9Pcz#+=+b|?2985iy03@(PzKuAp z*!v`5agdX9V%(B!s;rANH8n@04UMt9SmmMx4V8^m_^G%Y#yFSr_$Nk4RRkUF$yjjv TiVSVEUC7ye*;#yXbn?FeKO+*z delta 682 zcmZXSTSydf6vpSaGqXGUKYy1p5et_Rg0kCgYr1CQLu3UdBtb+e*?K7m0~IUHb%~<1 za`w2oW;fIaK`FL@Anan~gO(S>wYAg~btwzGL9t~Ijr7>Vf$#iY&i5TYw_9*e^L25C z5{6-@YE5TL0=aGJW)22)z)*S|1~f}lH?V+-b13MH;LNzc%A_kN@i6e5EP{o+g)}Il zKu^R}SMX9({PcWxo_gRDHs<^}dN6}Sb(aLIT?M^$hf@xuBKGOn0 z_7!X=ZNy?OQ^H(C*=y2FvBvZAyqqOH=8j1TtW&&f_-;5PJQ3FLHL9AAql2o%*D#Xq z4|lxtVr73LE*ojU#a^%eIIbX|=5by)t9$UzogvmxW7%t&=ygXsQw0M|@gJkB`@`^?l*6bHIxQLpM@o7Zc44 z^6XDG$9zuOrpzjte3uT^ao6c7Aq+vtkcLSoi7}K5`^6TK7*+W<8d&J7;C}_25`D#w;xLftwAeQyfl4jOcrf z_$=hdZ(}!6ob_Q~+NX6aY+&)ldv&#mo?wX7#mL!G7YsovX(wPVRVI|(rU#}t<3;&X dKy8xHwyz1ZKQwBSksMB&UbG5Jm21%L{RIet_Wl3>