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Gainsight/CustomerNotes/Papa/Papa.md
Norm Rasmussen 8792a051ba G2
2022-09-20 16:29:23 -04:00

1.3 KiB

Papa

  • Issues that may happen:
    • ADP is the brain - Integration
    • Transferring from LMS
    • Corporate & Care on Lessonly
    • Pals on Northpass
    • Integration with Snowflake and Looker in Phase 2

People

* Katie - Senior Learning - Care Team
* Lizzy - PM on Katie's Team
* Mini - Senior Training on Care Team
* Becca - Learning Content Dev at Care Center
* Yvette - Directors in Care Center - Inbound member PAL/Employer Teams
* Sarah - Employee Experience & Culture Team
* Amanda - HR Ppl partner, Biz Operations - Integrations for Compliance
* Zeke - Dir of Compliance, works with Cheif Compliance Officer
* Melanie - Sales Training & Enablement - new biz and CS success - use it for the sales team, self-directed, accountability as well
* Natasha - HR Generalist for HR Operations (under Amanda)

Level Setting & Introduction

* Northpass was already being used for PAL Training & Support
* Separate Instances for Internal Side & External Side
* Lessonly Contract Expires on October 4th

Katie & Lizzy never want access to the Pals side People should be in isolated instances Care center vs Pals

ADP Integration - Okta SSO - Ted, Security Team

Mapping Session with Mini, Lizzy, and Becca

Meetings

09/19/2022