* Learners are jumping around to various activities
* Katlin's question:
* She met with her head of Documentation
* Numbers in Documentation matches with course completions & interests
* Documentation surrounding G2 quotes and widgets into channels and websites
* Course is called: Review Tracking and Brand Building
* Article is called: G2 marketing activities
* How can we A/B test? How can we take the learners and show them this new course?
* Move all learners who haven't started the OG course into a group with the new named course. Original half no access to new course. Track enrollments.
* Goal for today: finish all the quizzes for the Profile Performance and Lead Management.
* Something that's difficult: Each section has limited information so you can only create so many questions per section, goal of 3 questions per section.
* She likes how easy it is to change the questions.
Previously she did more onboarding work. It's her cup of tea.
Enablement team has recently taken on an "extra pillar" of enablement for partners. Reps should be able to co-sell G2 better along with internal G2 reps to selling G2.
With current economics and hiring slowing down, she is exploring partnership enablement. She won't be the PM for this, but is just exploring it.
* Pain points: they don't know what they don't know. Partner Success Managers are getting a lot of questions and spending hours on calls to have meetings and explain things. They are doing a lot of "upkeep" of collateral for partners.
* Enablement isn't responsible for the amount of dollars brought in, but can hopefully influence the amount brought in.
Currently uses Lessonly for internal LMS, and has used LevelJump as a cadence tool for tasks. For a CMS, they use high spot. This is managed by Carli, the G2M project manager.
What is the partner experience? Do they have their own G2 app?
Zoominfo is a partner. It would be cool is ZoomInfo's AEs could co-sell G2. Or same for a CSM, they could see that they aren't integrated with G2 and take a course to learn how to integrate it.
Michelle: The way I've survived over the past year is to gather as many SMEs and Champions over the past year to help support Onboarding information and documents.
DONE: Send her as much visual material as possible with examples, screenshots, pdfs, etc.
## 12/1/2022
### Weekly Meeting with Erin
Certification - Erin spoke with Katlin and the best way to certify people right now will be different subjects
* Review Expert, the Basics, Foundation Certs, etc.
* Erin & Katlin will meet next week and set a timeline as to when they want to get it started.
* Likely will be fiscal Q1 (Feb) as to when they want to "start moving on it"
* Start moving on it definition: In a place where they can QA on Feb 1 and then release Mar 1.
* Talked about customization, which they want to do. The sooner they get it to us the better.
* They need to decide on what is a cert - a group of courses? One course? How hard should these questions be?
* They may want multiple courses to be completed to achieve a cert.
I shared Crayon's 3 courses as an example.
What she is thinking:
We keep the courses as is. Each section has a 2 question quiz with milestone (2-3 questions). Once that is completed, that would go towards earning the cert. These courses could be done in any order, and we would need properties to figure out if they have completed all three.
## 12/5/2022
### A/B Testing Courses
Get it done ASAP. These are the items that need to be done:
DONE: Course B in catalog, Course A removed from catalog. Everyone NOT enrolled in Course A should be enrolled in Course B. People in Course A, should not have access to Course B.
## 01/09/2023
### New Year Meeting
Purchasing Loom for recordings. Most of the recording work will be done by Erin.
Buyer Intent videos will be done by Anna. Erin needs to create the scripts.
## 01/20/2023
### Partner Enablement Discussion with Michelle
Is in between Northpass & another platform. Reporting will be the big item. If they are paying, they want to get a lot of analytics and see trends, behaviors, etc.
She wants the analytics to prove ROI. Michelle will be hugely involved in the platform's implementation and roll out. They want to build a foundation first and then maybe hire a partner enablement manager and LMS admin.
She's unsure of what the ROI metric and how to measure success, but what she thinks is:
* Engagement with courses, scores, certs, views of resources, completions
* Compare analytics between Northpass and sales/deals as a partner.
* No Partner-CRM. Crossbeam & Salesforce are their main platforms.
* Difference between premium and enterprise reporting.
