978 B
978 B
11/21/2022
Meeting with Emily, new Lead
Jackie is the main teammate in Northpass. Emily has questions about our relationship with Northpass, etc. Used to be a thought industry user - she loved them Bi monthly meetings - starting in January - Emily, Jackie, Sally (Optional) Which days are best? Wed/Thursday Partnership team Other questions and known issues:
- What product plan do they have? TODO: Change Jackie the owner to schools. Add Emily and Sally to distribution list. Jackie is the goto! Emily & Customer Education is the main use case. Issues other people were having: TODO: * The comms was not updating. Specifically, an image. There is a ticket from there. November 3rd a ticket was sent. They need an update by Dec 15th. TODO: * Auto activation with learners is not working. Fake user - Jackie Arthur, jarthur+25@wellapp.com is the fake users name.
Post-Meeting Notes:
- They have four instances: Meditech, LearnWELL, GrowWELL, WELL Health Partners