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Gainsight/CustomerNotes/Papa/Papa.md
Norm Rasmussen f09c98e1a4 customer notes
2022-10-03 18:59:40 -04:00

1.8 KiB

Papa

8/30/2022

  • Issues that may happen:
    • ADP is the brain - Integration
    • Transferring from LMS
    • Corporate & Care on Lessonly
    • Pals on Northpass
    • Integration with Snowflake and Looker in Phase 2

People

* Katie - Senior Learning - Care Team
* Lizzy - PM on Katie's Team
* Mini - Senior Training on Care Team
* Becca - Learning Content Dev at Care Center
* Yvette - Directors in Care Center - Inbound member PAL/Employer Teams
* Sarah - Employee Experience & Culture Team
* Amanda - HR Ppl partner, Biz Operations - Integrations for Compliance
* Zeke - Dir of Compliance, works with Cheif Compliance Officer
* Melanie - Sales Training & Enablement - new biz and CS success - use it for the sales team, self-directed, accountability as well
* Natasha - HR Generalist for HR Operations (under Amanda)

Level Setting & Introduction

* Northpass was already being used for PAL Training & Support
* Separate Instances for Internal Side & External Side
* Lessonly Contract Expires on October 4th

Katie & Lizzy never want access to the Pals side People should be in isolated instances Care center vs Pals

ADP Integration - Okta SSO - Ted, Security Team

10/03/2022

  • Rebecca has been in Northpass a lot as the main creator
  • Needs some clarity on items
  • Not using the platform in an ideal manner
  • Didn't double check all the quizzes that were put in
  • Drew's team also made more than a few mistakes putting in Quizzes
  • Currently, Papa wants quizzes and assignments to be a single assesment
  • They also want there to be grading and adjustments to the grading after completion
  • Instead, we will have to create properties and custom code the weights to create a per-quiz grade and a final, weighted average quiz.