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Gainsight/CustomerNotes/Anthology.md
2023-02-16 18:22:33 -05:00

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# Anthology
## 01/26/2023
### Content Intro
Microsoft Shop - Teams, Word, etc.
All are Global Ed Services
Katie is one team
KC is another team - this is one of many projects in Global Ed Services
KC - Main person
Mike Highfield - Solutions Architect, Solutions, Learning Ed team
Aaron Odden - LX architect, works with content creators, Learning Ed team
Katie Felton - Director for the academies, oversee all content creators & the teams. Ultimately responsible for the strategic direction
Nicole Melander - Exec Sponsor
Met with Patrcyja and got an overview. They still have a lot of questions.
* KC is responsible for project plan & the entirety of launch and running. She needs to understand what their team has to deliver.
* Needs to better understand what is in their subscription model, data tagging, extracts, etc.
* They have 1558 courses built.
* Nicole, "as we build courses now, are there things they should be doing differently on Northpass?"
Where to start: when they think about their structure of learning, what is the nomenclature and hierarchy of content?
Content types:
* Passive
* Playlist
* Videos
* Active
* Course (milestones, etc)
* ILTs and Live Events - both synchronous and asynchronous
They don't want to move people from Blackboard learning to Northpass - it doesn't make sense for them to move.
There is cohort (8-12 weeks) and non-cohort learning.
MVP Launch, but unsure of what the users and products would be.
Each product has various
This will be a one-stop shop for all knowledge and data.
Seven tags per object, course, person, etc.
Companies are groups
* Inside each company are people, LPs, and Courses
Norm to ask KC:
* What is a constituent, learner, and global?
* What is the main group & course structure? Company is the most common.
* What data needs to be tagged to each object in Northpass? You mentioned 7 tags per object.
## 02/16/2023
### Data Needs with P,K,A
Scoreboards (Encompass)
Memberships (Encompass)
Decision Analytics (Encompass)
if learner.group contains "(Encompass)":
add learner to "()" group
Student, Encompass, Reach, Finance, HCM <-- Common arrangement or combination of products.
All enterprise products - ERP, CIS, CRM, and maybe for their alumni association.
Userbase of reach... which means:
Reach, Student, Finance at Enterprise level.
Encompass at Essential
KC working on logic to make sure we can know what to design
Logic is:
* Is their domain Anthology.com
* if no: are they a known subscriber?
* if no: contact CXM
Question from Patrycja - what is the difference between async and sync courses?
* Cohort, 8-12 weeks, facilitated by "teachers", and they exist only in Bb academy --> Want to add to Northpass, but not a
priority.
* Async, move through it at your own pace.
Roles in their current academy:
Currently using nested folders for differentiating content based on roles. What they are thinking is