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Gainsight/CustomerNotes/SwiftMedical.md
Norm Rasmussen c599b8b792 Zenjob Notes, and new Templates
2022-11-11 21:54:43 -05:00

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Swift Medical

Gabriel, backend questions

  • didn't know about developer docs
  • is impressed with its extensiveness
  • showed him how to turn on API and obtain UUID of courses and groups

Asking about adding people to groups automatically When someone clicks on the academy button in their app, they have a course enrollment link Will a user get created when they click that link without doing the sign up process Prereg + UID?

Wants someone to be enrolled in a group based on their company How to do this with open access?

In the server database is where a person's company is stored How can we link people to certain groups without self-selecting? Kaitlyn suggesting webhooks based on person activated Recieve response when someone is activated, and based on that mapping, add them to a group

Gabriel when someone clicks a link,

What's the ideal - Norm? Kayla - they should have access to all the content when they first click a link Someone clicks a general swift academy button, and gets brought to

Turn on Workflows for Swift External academy

Gabriel's Final Example:

  • A user in a group will have access to the catalog + group courses, correct? Yes!
  • There's no way we can give access to a group pre-activation
  • Best bet is to give them access to entire

Questions to Kayla - Why create after click? Why not activate someone when they sign on with Swift - Best course is webhook when activat - What other options do we have to activate people?

Meeting with Kayla at 3:00pm 6/28/2022 - Hasn't had time to go over some of the things she wanted to 1. new templates wants turned on 2. search bar toggled on 3. Want to remove enroll step - go back to the tickets and check 4. One SCORM per course, and so the percentage has no validity, see if we can pull SCORM % and add to bottom of course viewer/LX 5. Automatic open to full screen for SCORM - non technical users don't know it even exists 6. The normal box takes up too much of the screen and is wasting space 7. Autofull screen script not working consistently - it works upon refresh

Is there a specific location for a certification for a course for a person? Not just an S3 bucket general image? Can we pass variables into the end of course screen RTE? Skilljar experience - https://verify.skilljar.com/c/mtond85h86ap which adds to LinkedIn Coursera Plus certification?

Gif not working (size <10mb)

Course order Subsections

  1. Onboarding
  2. Key Features
  3. Clinical Content
  4. Additional Resources

Subheadings between them - Add progress filter

Kayla personal email: klambie@sympatico.ca

Manager Questions

* They want a manager to add or remove courses
* A Wound Care Leader should be able to tell their employees and group to assign learners
* A manager in that group should be able to manage the learners in group

New Use Case for Certificates

* Show that anyone has done a certain course
* Check whether a certificate is expired and then have them retake the course
* These are bonuses to their existing experience

  • Separate Page with Completed Courses

  • Retake Course button leads to certificate pdf

  • Retake Course > View Certificate

  • Most/all Courses are 1 year expirations - all will be same length

  • Learner completes course with milestone, after 1 year, recert course becomes availble

    • Last thing: VP of clinical brought up - how easy is it to make content accessible to a group for a sub group?