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Gainsight/CustomerNotes/Agriwebb.md
2022-12-05 15:07:58 -05:00

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Agriwebb

Salesforce integration not working

  • Check if they have run import

Last time Eric ran import he got many many errors Import errors from the SFDC side

12/1/2022

Meeting with Leah re: points in courses

Denver Located She wants to try and drive engagement with new customers. New customers have a month to complete the Agriwebb Academy Courses. Say you complete them in the first month, you get 10% off your second year subscription. How are points different than badges? They are thinking of not having both. Points are closer to a rewards based system. A promotion such as "earn all your badges in the first month". Properties for promotions. Who has or hasn't completed a prior promotion? This would be for new customers - how can they create promotions for existing customers? Existing customers are a phase 2 thing. They want track in Chargbee.