Dept Agency

09/15/2022

Thought Iorad was included, not an additional cost More than one person interpreted as included

They don't have a budget for this and their debrief was all about how easy Iorad

Charles was the best salesperson they ever had, CPO thought he was the best Iorad was a decision factor

They need it for at least this year

Unknown Notes

Pilot Courses: we are working on multiple pilots for training courses on a broad spectrum of topics. As an example, we've started building out a 'PowerBI & Data Insights Introductory course' in our Northpass environment already

Other Traditional e-learning content such as Leadership Development courses, Handling Conflict courses, etc.

Onboarding: this learning path for new employees would be a combination of all of the elements above. New starters would walk through several courses on e.g. our Code of Conduct, watch recorded videos introducing them to several worklife aspects & sign-up for live workshops with other new starters

Learning paths and programs to support knowledge journeys, including New Hire Onboarding, New Agency Onboarding, New Leader Development, etc.

Opportunity to host content & events for Employee Resource Communities; to have a shared space for learning and collaborating.

500 Errors

From Taylor: The most recent 500 error in the getting started was August 17th at 2pm

Look up DataDog logs for Talkspace
Use flashing continue button in the 1099 Getting Started Courses
- Color: FlashSpeed: Course:

Onboarding with BambooHR

Location is a filter in BBHR
Region is custom but not directly filterable, can pull analytics but can't filter
US employees have state-specific courses
Based on location tag in everfi system

Global > Dept > regional > role

Location based Onboarding Role/Dept based Onboarding

They have a mock up of their design for the page (Figma Mock up)

Original Agenda for Account

Events: workshops or presentations with a live audience (in two forms: with limited and unlimited seating)
Recordings: recorded videos from previous workshops or presentations that can be viewed at any moment Compliance: mandatory courses on topics like Data Security or Workplace Inclusivity through our provider Everfi. Regarding their output, I was able to find on their help-centre that they use SCORM 1.2 & SCORM 2004 (3rd edition).
Pilot Courses: we are working on multiple pilots for training courses on a broad spectrum of topics. As an example, we've started building out a 'PowerBI & Data Insights Introductory course' in our Northpass environment already
Other Traditional e-learning content such as Leadership Development courses, Handling Conflict courses, etc.
Onboarding: this learning path for new employees would be a combination of all of the elements above. New starters would walk through several courses on e.g. our Code of Conduct, watch recorded videos introducing them to several worklife aspects & sign-up for live workshops with other new starters
Learning paths and programs to support knowledge journeys, including New Hire Onboarding, New Agency Onboarding, New Leader Development, etc.
Opportunity to host content & events for Employee Resource Communities; to have a shared space for learning and collaborating.
- ERC Custom Page with categories for each department
- Sub pages of custom pages?
Using ILTs dummy pre launch

10/13/2022

Adding people to Google event via Workato
Bas to create a fake google account (events@deptagency.com)
Password is shared to Patrycja, she authenticates in Workato
Northpass will then auto create the events and add people
Accounts are "dedicated" and tied to his personal accounts
If there is no event in Google, but it exists in Northpass, Workato will create the event. Amazing enhancement.

Updates for getting to launch

Bas is getting the ok for a pilot and to launch!
A specific country - Netherlands, 800 employees, the biggest - is willing to be the first to publish and work with a launch
Setting goals & resources
He spoke to HR director about budgets and what time and resources they have - sometime within the next 2 weeks.
He demoed the system and they were enthusiastic
Manager access & Admin, is not possible via API, so don't give anyone manager access just now
He said people may need to be changed access on almost daily basis.
Hopefully in Q1 we can create a new endpoint
3 Admins from the Netherlands team that will be creating content, managing data, & creating ILTs
No need to push people along, so we just need to wait on Netherlands HR.

10/25/2022

Bas leaving Dept
Last day is November 11th
Bas to intro Copita and other new PMs for this project.
Bas has meetings this week for usage and Pilot in Netherlands
Lost his trust in the Netherlands people to actually implement it
He will be discussing with global management this week to get them to use Northpass for content.
They have begun working lightly with it, but he is trying to get them to rely on it more.
Netherlands is 700 employees, Global is project focused, currently for 2 projects, ~60 users.
Norm to reach out to certain people to make our name known around the org. Bas may help us to make intros.
Treat Dept like a teenager.
Last two things Bas wants us to keep in mind:
- He has full access to the email & password for the Google Calendar integration. He is waiting on a confirmation from IT before handing it over.
- How and when to roll Northpass out for smaller projects. How to treat access for managers and admins?
Meeting for next week: can we move to 11am to accommodate Kopita, who is PST.

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