Notes & SPS Templates

Custom_Templates/customer_templates/SPS_Commerce/training_events.html.liquid

@@ -16,14 +16,14 @@
   </div>
   {% include "training_events_index" %}
 
-  {%- comment -%} <div class="row">
+ <div class="row">
     <div class="col-xs-12 col-sm-12">
       <div class="np-resource-title" style='font-size: 2rem;'>
         Other Training Events
       </div>
     </div>
   </div>
-  {% include "other_events_index" %} {%- endcomment -%}
+  {% include "other_events_index" %}
 </main>
 {% include "footer" %}
 
@@ -119,4 +119,4 @@
     padding: 25px;
   }
 }
-</style>
+</style>

CustomerNotes/Bolt.md

@@ -46,7 +46,7 @@ Bolt engineers sent video of what the in-app training looks like, but the driver
 DONE: Hide category from course overview page.
 Doris also getting asked about the in-app learning launch.
 She asked about Crowdin - a translation service. Do we have an integration?
-TODO: Research a Crowdin integration. Ask Vera what her workflow is like.
+DONE: Research a Crowdin integration. Ask Vera what her workflow is like.
 
 ## 12/8/2022
 
@@ -88,3 +88,42 @@ Something else that Joonas has mentioned, enrollment process between Northpass &
 By next Friday, Doris is hoping to have more data and details to see how the previous data changes.
 What Doris is happy to see, is that the activation rate of non training users is much lower. So training has specific and real effects.
 Between Markets, Training vs No Training is quite different in Azerbaijan and UK
+
+## 12/15/2022
+
+### Bolt Prep
+
+We have made 3 changes since their renewal:
+
+* Updates
+* Better CS
+* Improve Platform Capabilities
+
+We have made updates to the course player. Redesign Course. Help build Rich Text content. Setup in-app learning. We've accomplished everything that's been asked.
+
+DONE: Build Slide deck for Sten
+
+Data Recap, Reports to Pull:
+
+* Data before Course Player Upgrades
+* Improvements after Course Player Upgrades
+* Improvements after end of course screen
+
+## 12/16/2022
+
+### QBR
+
+Sten: Technical Reliability is an issue. What are the specifics?
+
+* Re-training is causing issues
+* Blank Screen in web view is specific to Android Web view Issue
+* Blank Screen for "many months" might be an internet connectivity issue.
+* Time in Training - is this good or bad? Northpass loads times are longer than all other trainings. Why?
+
+Baseline? They have discussed - UX researcher thinks the training should take under 10 minutes, but in reality it is closer to 5 min.
+
+Kenya and Nigeria have the highest training attempts
+
+* Northpass time is 10, others are 4 and 6.
+
+Sten's biggest worry is reliability. re-training really impacts the business. AB Testing results show abnormality with Northpass platform.

CustomerNotes/Flink.md

@@ -343,3 +343,23 @@ Cami & Flow Clean up:
 After this, account creations need to be solved and how to avoid duplicates. Currently, there are clean creations from SAP.
 Netherlands mentioned that some people were new joiners did not have access to Northpass.
 She is very excited about the backfill and this will be super helpful.
+
+## 12/15/2022
+
+### Clean up Update
+
+Cami has the file and ready for the clean up. But she needs to clarify some things.
+Matching needs to be done via 3 values:
+
+- SAP ID
+- Business Email
+- Personal Email
+
+Keep the accounts with the most course completion, specifically onboarding courses.
+
+The data is very sensitive for the company. Even with the NDA, the company wants it encrypted.
+Password: Flink23
+She will also send the email with the file and a disclosure. Norm to reply with a "Received" or "Acknowledged" message.
+
+Deadline: First week of January, or ideally if it can be done next week.
+Include Anna with any questions regarding the clean up and matching.

CustomerNotes/Papa.md

@@ -222,3 +222,30 @@ DONE: Decide on Slack Channel for Papa Onboarding.
 
 TODO: Create Support Slack channel with Tracy and Courtney as support people
 TODO: Manager access for everyone on the call with a single course assigned to them.
+
+## 12/15/2022
+
+### Checking with Other Papa Teams
+
+Chapin - Director in Marketplace Operations Team
+There since May, fairly new to Papa
+Responsible for Pal engagement
+
+Before he started, there was little talk about Pal engagement
+Running out new items and metrics for engagement
+Pal education is now his responsibility.
+Legacy Coursework in Northpass
+Northpass is linked from a resource on Papa
+Currently it is a light set of criteria to be a Pal - age, background check, healthcare experience is not needed.
+Pals join a lifecycle path.
+
+Metrics: Understanding who completes what courses and connecting them to Pal value and LTV. Trying to understanding if these courses are enabling PALs to be more successful.
+Reduction of tickets would also be nice.
+Huge opportunity to retain PALs more.
+PAL NPS is top of mind - it has been trending up, but it trended down this month.
+Not sure why, PALs might say one thing.
+"Admin" Homemade CRM for PAL information.
+
+Implementation call for 60 minutes, 2nd week of January.
+9-13th
+Ask who else should be on the call.

CustomerNotes/Talkspace.md

@@ -234,3 +234,16 @@ DONE: -can NP trigger an email after course completion?
 TODO: -can we see the analytics/details of the email and who it was sent to?
 TODO: -can we receive an automated report of providers who have been assigned the training but 1) haven’t accessed the training, 2) started but have not yet completed the training.
 DONE: Turn on Workflows for 1099 School and create course completion email workflow recipe.
+
+## 12/16/2022
+
+### Amanda & Workflows
+
+Her Ideas:
+
+* Email to her when someone completes a course
+* Auto Enrollment after certain amount of time or tenure - Course Completion is a solid threshold
+* Emails to supervisors when someone hasn't completed a course.
+
+Course to test: Psychiatry Tickets Training
+c147d36c-3416-49e2-b665-37342d215d9a

CustomerNotes/Walmart.md

@@ -233,5 +233,6 @@ They are having "trouble" with earnings, and they need to squash that.
 Once a comms is sent out, people read it and those tickets decrease.
 Only other thing they haven't landed on is the chapters
 TODO: Annotation and URLs with time stamps
+TODO: Pull Excel Reports for Previous Week
 Krystal wants to toy with SCORM file in articulate.
 FEAT: Course building should be improved. Comms/Articulate type functionality in Northpass. She also wants Articulate's "Review" feature... such as comments. Review also shows it in its proper form. 

Scripts/API_Tests/api_test.py

@@ -1,8 +1,15 @@
 import requests
 
 # apiKey = "SlpQlju219WnWogn94dQUT6Yt"
-apiKey = "VNDXh8K4tLYJ-Nvp78bo6w"
-url = "https://api.northpass.com/v1/media"
+
+apiKey = "3ia7mWFkdeALYQFYoB51yh6Ov"
+# ForceManager
+
+# apiKey = "2vfHw6ksqGfT1gUhPM8pXx2wW" 
+# Talkspace Core
+
+url ="https://api.northpass.com/v2/groups/e6ef3e5f-b5a2-4b10-868b-8c165d76d263/learning_paths" 
+# "https://api.northpass.com/v1/media"
 # function = sys.argv[1]
 
 
@@ -26,7 +33,7 @@ def putTest(apiKey, url):
 def getTest(apiKey, url):
     headers = {"accept": "application/json", "X-Api-Key": apiKey}
     response = requests.get(url, headers=headers)
-    # print(response.text)
+    print(response.text)
     jsonResponse = response.json()
     # print(jsonResponse["data"][1]["attributes"])