Big ideas notes

CustomerNotes/BigIdeasLearning/BigIdeasLearning.md

@@ -338,3 +338,27 @@ To better understand how we can make learners/teachers better and easier access
 * This creative team of Seth and Mary is pretty new.
   * They were in the same office building that was contracted to do design work
   * That contractor was then acquired.
+
+## 09/20/2023
+
+### Customer Community Demo
+
+* Chris is on Product
+* Sophia works under Jason who is Go-to-Market.
+* Seth works with Chris under product.
+* Courtney works under professional services/education
+* This Professional Development training from Courtney is "adjacent" but not necessarily directly related to Jason's project.
+* What do you envision from a content perspective in Community?
+  * Comms between users
+  * Comms from course instructors - discussions, Q&A, fireside chats
+  * Chris clarifications: Leader > All, All > All, Leader > Group, Group > Group, One > One (all/all)
+* Is this Project/Cohort based Learning?
+  * Open to being flexible. Instructors might enroll people.
+  * Single Course learning
+  * Also, asynchronous learning.
+  * Districts might also want to enroll entire groups.
+  * Ongoing education, not just stat and stop.
+  * They might be subscription based groups.
+* Do they need embedded?
+  * Ideally, but a link to go somewhere else is okay for now.
+  *

CustomerNotes/Pipedrive/Pipedrive.md

@@ -423,3 +423,9 @@ Notes:
     -- Kat: Most enterprise accounts have a full-time TAM associated with their account.
   * Does Gennet submit support tickets via Slack? Maybe, Zendisho (sp?).
   * James is most likely off on Labor day.
+
+## 09/19/2023
+
+* James still hasn't put us in contact with the procurement person. Said he doesn't know.
+* Said that Ben's requests aren't "show stoppers" and "shouldn't affect the renewal" but that he would ask.
+* Overall happy with how things are progressing.