From 7d7ba23a826ba76881367de2e8eab646a8ee5262 Mon Sep 17 00:00:00 2001 From: Norm Rasmussen Date: Wed, 20 Sep 2023 17:17:50 -0400 Subject: [PATCH] Big ideas notes --- .../BigIdeasLearning/BigIdeasLearning.md | 24 +++++++++++++++++++ CustomerNotes/Pipedrive/Pipedrive.md | 6 +++++ 2 files changed, 30 insertions(+) diff --git a/CustomerNotes/BigIdeasLearning/BigIdeasLearning.md b/CustomerNotes/BigIdeasLearning/BigIdeasLearning.md index 006888c2..07d4f40d 100644 --- a/CustomerNotes/BigIdeasLearning/BigIdeasLearning.md +++ b/CustomerNotes/BigIdeasLearning/BigIdeasLearning.md @@ -338,3 +338,27 @@ To better understand how we can make learners/teachers better and easier access * This creative team of Seth and Mary is pretty new. * They were in the same office building that was contracted to do design work * That contractor was then acquired. + +## 09/20/2023 + +### Customer Community Demo + +* Chris is on Product +* Sophia works under Jason who is Go-to-Market. +* Seth works with Chris under product. +* Courtney works under professional services/education +* This Professional Development training from Courtney is "adjacent" but not necessarily directly related to Jason's project. +* What do you envision from a content perspective in Community? + * Comms between users + * Comms from course instructors - discussions, Q&A, fireside chats + * Chris clarifications: Leader > All, All > All, Leader > Group, Group > Group, One > One (all/all) +* Is this Project/Cohort based Learning? + * Open to being flexible. Instructors might enroll people. + * Single Course learning + * Also, asynchronous learning. + * Districts might also want to enroll entire groups. + * Ongoing education, not just stat and stop. + * They might be subscription based groups. +* Do they need embedded? + * Ideally, but a link to go somewhere else is okay for now. + * diff --git a/CustomerNotes/Pipedrive/Pipedrive.md b/CustomerNotes/Pipedrive/Pipedrive.md index 2f467d69..46c4039e 100644 --- a/CustomerNotes/Pipedrive/Pipedrive.md +++ b/CustomerNotes/Pipedrive/Pipedrive.md @@ -423,3 +423,9 @@ Notes: -- Kat: Most enterprise accounts have a full-time TAM associated with their account. * Does Gennet submit support tickets via Slack? Maybe, Zendisho (sp?). * James is most likely off on Labor day. + +## 09/19/2023 + +* James still hasn't put us in contact with the procurement person. Said he doesn't know. +* Said that Ben's requests aren't "show stoppers" and "shouldn't affect the renewal" but that he would ask. +* Overall happy with how things are progressing.