- [ ] Part 2 - Add people to academy and add them to Internal Zenjob Testing group.
- [ ] Ask about the following:
- [ ] Can a person "speak" to a KC bot?
- [ ] How does KC bot search work?
- [ ] Will NP have improved search in 2024? Will AI be included?
- [ ] Walmart: Back button from overview page takes a while to respond.
- [ ] Mattr: Research [Avner's Slack
message](https://northpasshq.slack.com/archives/C04RER4PH09/p1709147957374999?thread_ts=1709081535.497109&cid=C04RER4PH09) on how they can grade a coding assignment in or out of CE.
- [ ] CSMs to enter at least one above the line contact - if multiple, choose highest
- [ ] Assign buddy as per Kat's message. Buddy's do not need to be notified.
- [ ] Buddy is to ask for renewal sentiment. "Is there anything we need to be aware of for renewal?" Check LinkedIn for contacts.
- [ ] Q2 finished by second week of March to give us enough time to plan/react --> Q3 - let's focus on getting these out by end of March --> Q4 - End of April
- [ ] StopItSolutions, change button destination depending on property. Code block below is how you'd run it after page load and where the custom property lives.
- [ ] As Katlin from G2 to explain how she got her metrics.
- [ ] 'Since joining Gainsight we have a mandate to scale our community. You guys are doing it well. How do you do XF work? How did you get those numbers? How did you tie it to retention?'
- [ ] Internal change management. They don't need to reference Northpass. You've mastered it, we'd love for you to do a session with our customers.