Files
Gainsight/CustomerNotes/Pipedrive.md
2022-11-02 17:03:56 -04:00

1.2 KiB

11/02/2022

Strategy Session - Implementation

  • Priority is indexed pages
  • What does it take to get someone certified? - James
  • Explanation of certifications administration
  • Can we trigger badging on watching videos + a quiz?
  • Segmentation to force that usage for users
  • Analytics on the front end - Segment is what they use
  • Segment then pipes into Google Analytics
  • Data Warehouse: via Segment
  • She will get a team together to work on data together.
  • Start with design only for the Courses Page
  • Tutorials page will also be design - single video tutorials
    • These are both for logged in and non-logged in users
    • Kaisa is the main content pusher
  • All videos are housed in Vidyard - Vidyard has a link and replace feature
  • Starting with 4-5 courses
  • Their "courses" are video playlists - they are mostly tutorial videos
  • Timeline? Mission team needs 7 weeks to complete everything they need to do.
  • Launch in Q1
  • Any other questions from Kaisa? Content Sessions - Training on the platform etc.
  • Patrycja: onboarding can be two phases - design and content. Norm for content and strategy and Patrycja on design and training.
  • The least experience comes in actual course creation.