45 lines
1.6 KiB
Markdown
45 lines
1.6 KiB
Markdown
# Chek
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## 12/7/2022
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### Sync with Abdul & Callum
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Items from Abdul:
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* Brian is working on Hubspot/NP Sync not working
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* Brian's response time, Abdul concerned about how long it took.
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* Shopify & Custom Integration for selling Learning Paths. They create LPs and Products but it doesn't happen regularly. Currently they attach the product to the first course in the Learning Path.
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* Abdul to send over a list of Learning Paths and Product Codes
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* Total: 15 total LPs & Products
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* Using Accredible via Zapier, but Zapier breaks down a lot.
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* Can we add a session recorder into a page to watch what people are doing?
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Feedback from Callum as Head of CS:
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* Main issue, which may be user error:
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* A lot of milestone issues. Someone may have finished an video, but the Milestone doesn't open up and let them continue
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* No common course, but common people which may make it user error.
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DONE: Send Abdul a list of Enterprise features and cost. He will then send it to Gabi.
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## 08/29/2023
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### Meeting regarding Chek's Renewal
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### Attendees
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* Tracy, Norm, Tom
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### Notes
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* Tom is COO
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* Abdul was unable to attend, son is unwell.
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* UK had bank holiday on Monday.
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* I gave a foundation for the $20k threshold.
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* They want a discount, potentially below $20k, which may lose Tracy as CSM.
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* Abdul pissed at the amount of time other people have had to go into Northpass.
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* The big flags are progress issues. This wasn't here 6 months ago.
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* There are no product issues, this is an experience/sentiment issue.
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* Tom to speak to Gavin and Calum about the time spent so far and what the cost is.
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* I offered Tracy and I to do leg work to help with any tedious tasks.
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