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Gainsight/CustomerNotes/Glassdoor.md
2023-03-28 16:55:54 -04:00

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# Glassdoor
## 03/13/2023
### Kickoff
Phase 1: training for clients that don't have a dedicated CSM.
~ 3 Months from today
* This will include who to contact
* Best practices
* Similar examples
Paul will be the main content creator.
Mural board is already laid out. They have resources and ready to go.
Phase 2: Cross functional, deeper training for clients who also have CSMs.
~ 6 months from today
## 03/20/2023
### Chat with Paul
Name, Email, Company Name & Company ID - IDEAL parameters.
## 03/27/2023
### Content Implementation