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Happy Culture

11/4/2022

Conversation with Justine regarding Contract

  • They are heavily funded by the Canandian Government

  • FY is April - March

  • Gov't was very forgiving during the pandemic

  • This year, they are not funding any training unless there is a mechanism for immedieate feedback

  • HC also invested a lot of money on content creation, videographers, etc.

  • As such, will not be renewing with Northpass.

  • They need to convert all their stuff into man power, which is less profitable

  • This is challenging their structure and profitability

  • They need to prove to clients that within a year, they will reach their ROI for the training

  • What's covered and what isn't by the Government:

    • 20 people in training
    • HC charges 12 hours of online training, for example
    • The only way that is covered if the 20 people are together, watching together, providing feedback to each other.
    • But that 12 hour could only be charged once. So it would have to be a 12 hour sitting.
    • Then each 20 would have to book with the instructors for 1:1 coaching
    • That would be a ton of hours per employee, a huge sunk cost
  • How are they going to change their business model?

    • 2k per head, minimum 10 people clients
    • Break that 2k into small chunks and charge x 10 or20 depending on the number of people