1.9 KiB
1.9 KiB
Bolt
10/03/2022
- Engineering on Bolt side will have more time to in app experience
- Goal for in app by 31 October
- Vera to talk about another issue:
- Retraining & no access to courses
- Google Sheets collecting information
- How many cases and tickets are coming in per week? - 300
- Able to complete it, but "blocked"
- Open the course but redirected to Bolt home page
- Or can't open the course
- South Africa & Tunisia - 7 markets total
- Could be network connectivity
- These markets tend to have older phones with much older versions of Android
- iOS defaults to Safari, Android uses "web view" which is old and could not work well with react framework that Northpass uses
- It is curious that this is happening with retraining.
- Charlie - the only thing I can think of doing is reverting the look to an older look
- Single example of Azerbaijani with OS 11, but not clear what the actual issue is
- Shows as complete, but he claims he could not complete. This sounds like a different issue.
- Nigerian driver running 8.1, this is the common issue and it seems to be an OS versioning issue
- Possibility of the UID/Email not getting added in correctly?
11/14/2022
Bolt In-App Training Release
- Launching in four markets: Azerbaijan (two languages, RU, AZ), Nigeria, Kenya, UK
- No training exists in France
- France and UK you can't mention "training" they are all suggestions
- "All is under control"
- Vera is back on Wednesday to talk about Arabic course.
- Everyone is waiting anxiously for in-app training
- Contract ends in January, she wanted to release earlier to have more analytics before renewal
- If it goes well, more markets will want this training.
- When everything is in-app, she's expecting higher adoption
- Do African markets adopt differently during the Winter Holidays? They may not celebrate Christmas.