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Gainsight/CustomerNotes/Pipedrive.md
2022-11-02 17:03:56 -04:00

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## 11/02/2022
### Strategy Session - Implementation
* Priority is indexed pages
* What does it take to get someone certified? - James
* Explanation of certifications administration
* Can we trigger badging on watching videos + a quiz?
* Segmentation to force that usage for users
* Analytics on the front end - Segment is what they use
* Segment then pipes into Google Analytics
* Data Warehouse: via Segment
* She will get a team together to work on data together.
* Start with design only for the Courses Page
* Tutorials page will also be design - single video tutorials
* These are both for logged in and non-logged in users
* Kaisa is the main content pusher
* All videos are housed in Vidyard - Vidyard has a link and replace feature
* Starting with 4-5 courses
* Their "courses" are video playlists - they are mostly tutorial videos
* Timeline? Mission team needs 7 weeks to complete everything they need to do.
* Launch in Q1
* Any other questions from Kaisa? Content Sessions - Training on the platform etc.
* Patrycja: onboarding can be two phases - design and content. Norm for content and strategy and Patrycja on design and training.
* The least experience comes in actual course creation.