22 lines
948 B
Markdown
22 lines
948 B
Markdown
# H1
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- Open Access might solve some of their issues
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- Reconsidering their relationship with Okta
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- Okta tripled their cost and doubled the per person cost
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- Okta authenticates their entire application and for internal use
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- This change will be the most pressing for when they decide
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- Should be decided on within 6 weeks
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- CSM team uses Catalyst
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- Sales team uses Salesforce
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* Haven't really used Northpass reporting
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* They contractually provide a training system
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* They need to figure out how to get the right training to the right people at the right time
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* Smaller clients get 1 in person training, the rest via Northpass
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* QBR show utilization or change - increase enrollments and actually starting the course
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* They need to track if no one is logging in and how to reach out
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Within a month Marceline will have some additional information and it seems like good news for her (a promotion?)
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Next meeting: September 2, 2022
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