Files
Gainsight/CustomerNotes/Zenjob.md

2.7 KiB

11/11/2022

Content meeting Sophie

Main goal: Everything in their LMS should allow their talents to do more jobs.

Some Feedback She's collected and changes they want to see: *She has a Miro board with these changes that she needs * Two new points have come up from yesterday *At the end of the training, the learner should see a certificate. * They want to personalize their certificates for learners *No change to end of course screen for now * They have contacted their marketing for new badges. *Integration with Shopify? * They have a shopify shop where talents can get equpiment *Only should be availble to some talents. Their backend has a tag which allows or not allows them to see Shopify * Only with a specific link can you access shopify *Sophie needs to talk with Viky, but she just had the idea to integrate. Wanted to be sure it was possible. * Language switching - English/German button *Back to my Courses page, /app/dashboard should not be used * Button should go to /app/courses/ *Currently, Talents can upload their certs to a typeform "survey". It's a legal document that's required. * Link to Typeform *Sophie to share Miro Board with changes & requests. * After Typeform the picture of the health cert goes into Salesforce. This is powered by Salesforce. *Her question: could this health cert typeform be entered as a course? Can it go to Salesforce? * This health upload would be the FIRST thing * Can we pass in a persons name to the typeform for faster completion?

  • Three options for the typeform:
    • Link to TF somewhere on the Academy
    • Course with Assignment
    • Course with Typeform embedded
  • Two small things as the last two:
    1. She can't change "Zuruck zum 'Meine Kurse' " --> Back to my courses button 2. It should say --> "Zuruck zu 'Meine Krurse' "
    2. She wants the course cards to have gifs - use the gif that's in the course overview page. 3. This should only happen when you hover over it.

11/18/2022

Content with Sync

Ideal information in Salesforce:

  • Ticket created in Salesforce --> Ticket lives in Service App
  • File that user has uploaded is in Salesforce --> Link okay if S3 is publicly available.
  • Attach date to Ticket that is 2 years minus 1 day from date of completion.
  • Typeform solution is via Zapier.

05/03/2023

Design Changes & Tickets

DONE: Added a new group to homepage's access. DONE: Submit tickets from this page. Specifically: Static Banner (140), Popup (120), And Embed the Website (124).