36 lines
1.9 KiB
Markdown
36 lines
1.9 KiB
Markdown
# Bolt
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## 10/03/2022
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* Engineering on Bolt side will have more time to in app experience
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* Goal for in app by 31 October
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* Vera to talk about another issue:
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* Retraining & no access to courses
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* Google Sheets collecting information
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* How many cases and tickets are coming in per week? - 300
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* Able to complete it, but "blocked"
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* Open the course but redirected to Bolt home page
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* Or can't open the course
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* South Africa & Tunisia - 7 markets total
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* Could be network connectivity
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* These markets tend to have older phones with much older versions of Android
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* iOS defaults to Safari, Android uses "web view" which is old and could not work well with react framework that Northpass uses
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* It is curious that this is happening with retraining.
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* Charlie - the only thing I can think of doing is reverting the look to an older look
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* Single example of Azerbaijani with OS 11, but not clear what the actual issue is
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* Shows as complete, but he claims he could not complete. This sounds like a different issue.
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* Nigerian driver running 8.1, this is the common issue and it _seems_ to be an OS versioning issue
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* Possibility of the UID/Email not getting added in correctly?
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## 11/14/2022
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### Bolt In-App Training Release
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* Launching in four markets: Azerbaijan (two languages, RU, AZ), Nigeria, Kenya, UK
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* No training exists in France
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* France and UK you can't mention "training" they are all suggestions
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* "All is under control"
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* Vera is back on Wednesday to talk about Arabic course.
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* Everyone is waiting anxiously for in-app training
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* Contract ends in January, she wanted to release earlier to have more analytics before renewal
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* If it goes well, more markets will want this training.
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* When everything is in-app, she's expecting higher adoption
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* Do African markets adopt differently during the Winter Holidays? They may not celebrate Christmas.
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