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Gainsight/CustomerNotes/Artsy.md

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## 10/19/2022
* Ellen, Marketplace Support lead
* Wants to use for onboarding training
* New to artsy, 3 months, bad onboarding experience
* Has a new person started in November and wants to use training on Northpass.
* Specifcally creating her own training for her team.
## 11/10/2022
### Contract & Training/Gating Discussion
*Training and Gating Topics*
* BambooHR > Northpass
* They are not using milestones to block SCORM content
* They are understanding the difference between gated content with a SCORM file and Northpass
* Taught them how to setup milestones.
* "Where does OpenSesame end and Northpass begin?"
* They may want to test and replace courses with ones that you cannot scrub or skip through videos.
*