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Gainsight/CustomerNotes/KeystoneRV.md

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# KeystoneRV
## 10/27/2022
### Meeting Requested by Tabatha
*Preliminary Questions:*
* Adding users for specific Learning Paths?
* Email notification didnt go through for new users to register? (this was a manual add of a new user)
* New School/Learning Path for our CS for employees.
* Number of Learners Enrolled in a course do not always match?
* Don't match what? Situation:
* Alpine Learning Path
* Courses in LP
* Construction Course has 1160 enrolled
* Next course as 513 enrolled
* Availability of courses is important to them.
* Other thing: Users that don't have an ignite account:
* Their CS team wants to have a small school as a clone/knock off for another team.
* What does another Keystone instance look like?
* It won't be as large. Internal training. Maybe some external training.
*Notes:*
* They use Mambo as their analytics aggregator
* Just launched a Dearler Mgmt View
* Their dealers/clients get sales points for completing sales and then they can redeem swag for points.
* Something about multiple tokens. Has to do with UUID in their own system and APIs. She didn't explain more, just that it was an "issue".
* What is the token? It follows the user.
* Middleware - zaneray or mambo might create the token