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Gainsight/CustomerNotes/Walmart_Luminate/09.07.2023_eCommerce.md
2023-09-07 17:09:51 -04:00

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# Walmart Questions about eCommerce
## Attendees: Tim Keates, Kim Agee, Scott Sutton
### Notes
* Tim leads invoicing with their clients
* Kim works with Scott to put together supplier content that will bring additional revenue
* This would be a "paid version" class.
* These courses are for individuals and want to learn more, but it may also be a corporation paying for it.
* A supplier credit card might pay for the class.
* Another case is a supplier might want to pay for a workshop. These would have a higher pricepoint.
* Two payment methods: CC (corporate or personal) and ACH (or wire).
* Had used a moodle based solution in the past.
* No thoughts from Tim yet - "we had worked with others with varying success."
* They are looking for a payment processor
* Charlie: Northpass is not your system of record for payments. We won't know if someone has paid or not.
* Tim - we do use salesforce today, but not sure if we can use salesforce for this usecase.
* Tim to connect with salesforce admins to see if we can create this.
* What Kim is creating is for net new customers, not existing Luminate customers.
* Charlie: we can replace links so that people don't go to Northpass first, but the payment page.
* Tim has not worked with any payment vendors - Walmart has never accepted credit card payments before.
* Scott has worked with FirstData or CardConnect in the past with Moodle.
* Timeline - they want to move quickly. But no set end date.