2.2 KiB
Duaabl, Formerly Handies
Norm's Notes:
- Found us via Bolt academy
- Training taskers
- Testing every app similar to Bolt
- Still focusing on construction and home repair
- They need to start on something specific
- Behavioral training and issues
- Bad feedback like how someone is smoking while on the job
- No other tools to onboard
- Record of all jobs is in their app - how much they earned, what jobs they have done
- Holistics
- Two apps - one for user and one for tasker
- ASAP Timeline, just started to look at options
- One month to get it rolling, current tasker need to go through the courses
- Marketing is involved
- Currently just in Estonia, but want to enter new markets
- Sept/Oct expand
Drew's Notes:
7/15/2022 Duuable (Formely Handies) Annika Orusalu Found us via Bolt Customer Support/Community Manager New Onboarding process Sort taskers who are ready to take jobs and during the process they train their users how to use their app & wants to do it in an easy way She is testing every vendor to see how they did it, that how she found bolt Currently onboarding process- still focused on construction & home care at the moment Handies started from construction Really easy steps on app how to onboarding but no training Users do not know how to properly act when they arrive to a home She wants to change the way they think so they can become more professional Currently not using any tools, does not have any knowledge on technical things Holistics Using 2 apps that are working together In the development process so customers can give feedback Just started looking for options and need it quickly Wants to finish it in 1 month and ready to go Taskers who are using the app have to go through it as well Wants to enter new markets as well in september/October Is familiar with LinkedIn learning Wants to know about analytics in terms of when someone finished a courses etc. Just needs something really easy to onboard with the basics Look through tutorial, behavior steps so they have it In the future it will be used to training different topics Wants to know pricing/ has no pricing expectations Has to check with marketing and decide next steps