Cin7

11/07/2023

Kickoff Call

Attendees:

Rachelle Albright (Rachel) - Senior Learning Experience Designer
- Unpleasant LMS experience
- Worked with Skilljar in the past
Courtney O'Reilly - Director of Education
- Employee/Partner/Customer Ed
- Two terrible LMS experiences
- Has implemented other LMS before
- Main POC & liason
Gustavo Gonzalez - Learning Experience Designer
- Will be putting a bunch of content and testing it all out
- Good amount of LMS experience
Cory Hebert -
Shona Nabity - Biz Ops/Sales Enablement (Denver)
- Not on Courtney's team, but very cross functional
- Has LMS background but will try to get rid of bias

Notes:

Currently has two LMS
End of Jan LMS Contract, launch pre-Jan
- Integrations need to be turned on - CZ, etc
Second half of January, migrating content from 2nd LMS
What differentiates the two LMS?
- Nothing, really
- Jan LMS is tied to a product, but not a lot time time is allocated to it
- Next summer LMS has vision and the big ticket items

Design Call - this group all needs to be involved Rachel - Organization of Content Cory - Hardcore QA tester Gustavo - UX and learner's standpoint Shona - everything else - the glue

Availability - Mondays are best for everyone.

DONE: Send IT information for domains to Courtney. And screenshots of any embeds.

12/19/2023

Launch Plan and Technical

They must launch on January 22nd based on their previous contract expiring A little concerned about next week and Hubert not working. Want a commitment to finishing the designs (with their feedback) by the end of the week of the 2nd. 12/20 - Courtney working with HR to get things turned on with BBHR. TODO: Clone courses from Cin7 Customer Academy to Employees and Partners. TODO: In LX have TOC auto-expanded at each section.

01/22/2024

Defusing with Emily

Courtney says she understands what we're all going through. Cin7 takes their CE/LMS very seriously. Demos had "design calls" which Cin7 thought they would be more consultative. She expected more pro-activity. Expected a process --> here's version 1, go check it out. Instead, it was a fluid process which she didn't like.

02/05/2024

Post-launch Notes

DONE: They still need course migration for their instances. Charles to do this.

02/26/2024

Weekly Sync

Category & Filter Links

03/25/2024

Launch?

Launching will happen this week, according to Shree!! Courtney ideal launch times:

Afternoon, Tuesday 3/26
Afternoon, Wednesday 3/27

Partner Instance:

Groups:

Core Partners
Omni Partners
Both Core & Omni

No firm launch date, figuring it out in April

2.6 KiB Raw Blame History