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Gainsight/CustomerNotes/WoundCareAdvantage.md

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WoundCareAdvantage

11/4/2022

Analytics for Q4

  • For individual activities:
    • The Webhook Sheet, is good to go.
  • For x center she needs # of courses started, # completed. Filtered MCA?
    • In numbers not percentages
    • Centers are Groups
    • It is hard to pull by group because other people add nurses but don't put them into a specific group.
    • She needs to add certain people into their group
    • They have SSO, through Okta
    • Ideally, she will have people in groups AND with their position
    • And she needs this for every single group in the school.
    • If someone isn't active, no need to pull them in.
  • Her numbers are due in December. She did it manually for Q3. They send out the numbers in the first weeks of the new quarter.