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CustomerNotes/Dept.md
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CustomerNotes/Dept.md
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# Dept Agency
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Thought Iorad was included, not an additional cost
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More than one person interpreted as included
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They don't have a budget for this and their debrief was all about how easy Iorad
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Charles was the best salesperson they ever had, CPO thought he was the best
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Iorad was a decision factor
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They need it for at least this year
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## Unknown Notes
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Pilot Courses: we are working on multiple pilots for training courses on a broad spectrum of topics. As an example, we've started building out a 'PowerBI & Data Insights Introductory course' in our Northpass environment already
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Other Traditional e-learning content such as Leadership Development courses, Handling Conflict courses, etc.
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Onboarding: this learning path for new employees would be a combination of all of the elements above. New starters would walk through several courses on e.g. our Code of Conduct, watch recorded videos introducing them to several worklife aspects & sign-up for live workshops with other new starters
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Learning paths and programs to support knowledge journeys, including New Hire Onboarding, New Agency Onboarding, New Leader Development, etc.
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Opportunity to host content & events for Employee Resource Communities; to have a shared space for learning and collaborating.
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## 500 Errors
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From Taylor: The most recent 500 error in the getting started was August 17th at 2pm
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* [ ] Look up DataDog logs for Talkspace
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* [ ] Use flashing continue button in the 1099 Getting Started Courses
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* [ ] Color: FlashSpeed: Course:
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## Onboarding with BambooHR
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- Location is a filter in BBHR
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- Region is custom but not directly filterable, can pull analytics but can't filter
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- US employees have state-specific courses
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- Based on location tag in everfi system
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-
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Global > Dept > regional > role
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Location based Onboarding
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Role/Dept based Onboarding
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They have a mock up of their design for the page (Figma Mock up)
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## Original Agenda for Account
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* Events: workshops or presentations with a live audience (in two forms: with limited and unlimited seating)
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* Recordings: recorded videos from previous workshops or presentations that can be viewed at any moment
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Compliance: mandatory courses on topics like Data Security or Workplace Inclusivity through our provider Everfi. Regarding their output, I was able to find on their help-centre that they use SCORM 1.2 & SCORM 2004 (3rd edition).
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* Pilot Courses: we are working on multiple pilots for training courses on a broad spectrum of topics. As an example, we've started building out a 'PowerBI & Data Insights Introductory course' in our Northpass environment already
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* Other Traditional e-learning content such as Leadership Development courses, Handling Conflict courses, etc.
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* Onboarding: this learning path for new employees would be a combination of all of the elements above. New starters would walk through several courses on e.g. our Code of Conduct, watch recorded videos introducing them to several worklife aspects & sign-up for live workshops with other new starters
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* Learning paths and programs to support knowledge journeys, including New Hire Onboarding, New Agency Onboarding, New Leader Development, etc.
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* Opportunity to host content & events for Employee Resource Communities; to have a shared space for learning and collaborating.
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* ERC Custom Page with categories for each department
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* Sub pages of custom pages?
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* Using ILTs dummy pre launch
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*
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