norm/Gainsight
1
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity

small changes

Browse Source
This commit is contained in:
Norm Rasmussen
2022-10-27 17:07:07 -04:00
parent 1535e7a3f1
commit 7add64a908
21 changed files with 224 additions and 59 deletions
Download Patch File Download Diff File Expand all files Collapse all files

118
CustomerNotes/Flink.md
View File

@ -1,5 +1,44 @@
# Flink
## Old Notes without Dates.
### Tasks(old)
- [X] Need to Hide some courses for an offline assesment
- [-] In person assesment, so score must be hidden - pending not resolved
- [-] contact SE for hiding score - 7 quizzes across 7 different courses
- [X] Turn on search bar for them
- [X] Demo Workflows
- [X] Quiz as Survey functionality and best practices
- [X] Milestones?
- [X] Intro to Marek for Communications Beta
- [X] Map out workflow for duplicate or changing email addresses
- [X] Intro to Clementine and Simon
- [X] Intro to KJ for Analytics changes?
- [X] ILTs are the most important from Netherlands meeting
- [X] Map their categories presentation to Northpass best practices
- [X] Move course to Sandbox for testing - test many courses in carousel
- [X] TESTING / Rider Onboarding - DE (ENG)
- [X] And then 5-6 others at random
- [X] Change Collapsible Menu
- [X] Course Scripts
- [X] Articles > Help Center
- [X] Move Contact to the bottom: Contact, Profile Settings, Sign out
- [X] Rider App
- [X] Add Language Buttons such as in Canva (top right)
### Notes(old)
New app launch during July, workforce support
These support apps will have links to Northpass
Customizable HTML web page
With learning paths courses are more sustainable
LP good for grouping certain content
How about setting up a certain groups
They are rethinking groups and need to transition their group hierarchy
Advised to start at the highest level and most broad groups, then add people to "sub groups" to get more specific questions
Figma file questions
They need more training and enablement They will follow up for Figma files and setting those up for design
## 07/07/2022
* MCA COLUMN ORDER:
@ -199,49 +238,46 @@ Order of operations:
*Soner Design Changes:*
* The hero image height should be smaller. Cut off from search bar and below and then re-center the search bar and title.
* Include Privacy Policy and use the same Footer on (Flink's Website)[www.goflink.com]
Final item: Cami will get back to us when categories are done.
Northpass team to do final QA today.
## Tasks
- [X] Need to Hide some courses for an offline assesment
- [-] In person assesment, so score must be hidden - pending not resolved
- [-] contact SE for hiding score - 7 quizzes across 7 different courses
- [X] Turn on search bar for them
- [X] Demo Workflows
- [X] Quiz as Survey functionality and best practices
- [X] Milestones?
- [X] Intro to Marek for Communications Beta
- [X] Map out workflow for duplicate or changing email addresses
- [X] Intro to Clementine and Simon
- [X] Intro to KJ for Analytics changes?
- [X] ILTs are the most important from Netherlands meeting
- [X] Map their categories presentation to Northpass best practices
- [X] Move course to Sandbox for testing - test many courses in carousel
- [X] TESTING / Rider Onboarding - DE (ENG)
- [X] And then 5-6 others at random
- [X] Change Collapsible Menu
- [X] Course Scripts
- [X] Articles > Help Center
- [X] Move Contact to the bottom: Contact, Profile Settings, Sign out
- [X] Rider App
- [X] Add Language Buttons such as in Canva (top right)
### Notes
New app launch during July, workforce support
These support apps will have links to Northpass
Customizable HTML web page
With learning paths courses are more sustainable
LP good for grouping certain content
How about setting up a certain groups
They are rethinking groups and need to transition their group hierarchy
Advised to start at the highest level and most broad groups, then add people to "sub groups" to get more specific questions
Figma file questions
They need more training and enablement They will follow up for Figma files and setting those up for design
## 10/27/2022
### First Meeting after Launch
* Positive Reviews!
*Some Topics from Cami*
* Front end:
* Soner shared some items from the front end stuff
* Is there anything missing from the Flink side to help improve things?
* Patrycja: a better design understanding of the search.
* Cami - do we need to show courses?
* Soner Front End stuff:
* The search works, but once you search for a course, some cosmetic things need to be changed.
* Search results is slightly covered
* Results are showing courses that they are not enrolled in
* Screen had two handover processors - that's because learners are enrolled in both courses. This is normal functionality.
* Back to my Courses in course viewer is not functional.
* Search didn't work on dashboard?
* Flink logo should go to categories page. Not the status page.
* Language button isn't working as expected. If they click english, all the courses disappear. If they click german, all courses disappear. On home page, all courses of _both_ languages show up.
* Properties, if admin saves property as uppercase, it reverts to lower case. Bug?
* Location and Languages _should_ be working as expected.
* Soner has also recieved questions about course completion:
* Some people compelete the course in one language, they want to mark the other course as complete.
* Also, they provide a survey at the end of the course which the person can't take because Flink doesn't allow retakes.
* If people get moved between groups, so should courses?
* Items from Camila:
* They are setting up auto-triggers with Fountain, which is being discussed with Nino's team (along with Patrycja)
* Can we link Northpass with Braze?
* Cami to send over the User Experience/Flow for a good integration
* We need clean data, which can complicate it
* Trigger should be: if you didn't complete the training, send a Braze notification.
* Braze trigger would be time delay + check completion - if no, send notification
* Patrycja will still need a clear flow/infographic to understand what they need.
* One last item from Cami:
* Data from Northpass seems good
* But some people are assigned as Pickers when they should be Riders
* They are anxiously awaiting Rob's extract
* Flink team really wants to merge IDs of learners
* This is necessary to clean up data