First prototype of a CC script to auto create, reply, and delete a question which will be moved to workato for Docusign.

Scripts/CC/docusign_auto_questions.py

@@ -0,0 +1,104 @@
+"""
+API Endpoints to use:
+Open/Close a question: https://api2-eu-west-1.insided.com/docs/community/#tag/Questions/operation/toggleQuestionClosed
+Respond to a question: https://api2-eu-west-1.insided.com/docs/community/#tag/Questions/operation/replyQuestion
+Delete a question: https://api2-eu-west-1.insided.com/docs/community/#tag/Questions/operation/toggleQuestionTrashedAction
+
+Posting and Response need to be from different users. Response needs to happen 500 times to trigger the AWS threshold.
+
+For Kaitlyn's Sandbox:
+{"token_type":"bearer","access_token":"R6ltj5LZmUii5jPZ6ruORE6qDP69GlL9","expires_in":7200}%
+"""
+
+import requests
+
+APIKEY = "R6ltj5LZmUii5jPZ6ruORE6qDP69GlL9"
+HEADERS = {"Content-Type": "application/json", "Authorization": f"Bearer {APIKEY}"}
+# EU
+# BASEURL = "https://api2-eu-west-1.insided.com/v2"
+# US
+BASEURL = "https://api2-us-west-2.insided.com/v2"
+
+# My admin user id = userid=21
+# Responder user id = 24 (nrasmussen+insidetest@gainsight.com)
+
+def get_access_token():
+    client_id = "6142ab56-8c2e-473c-bcb0-7b48f2aa8477"
+    client_secret = "73b04f70280331e1a230c47c20b4fa9a43629d386fa69c6ba411d731aaa2cf55"
+    token_url = "https://api2-us-west-2.insided.com/oauth2/token"
+    token_headers = {
+            "Content-Type": "application/x-www-form-urlencoded"
+    }
+    token_load = f"grant_type=client_credentials&client_id={client_id}&client_secret={client_secret}&scope=write"
+    token_resp = requests.post(token_url, data=token_load, headers=token_headers)
+    # print(token_resp.text)
+    # print(token_resp.status_code)
+    tokenjson = token_resp.json()
+    access_token = tokenjson['access_token']
+    ask_question(access_token)
+
+def ask_question(access_token):
+    # /questions/ask"
+    ask_authid = 21
+    askurl = f"{BASEURL}/questions/ask?authorId={ask_authid}"
+    askload = {
+        "title": "Test Question",
+        "content": "I'm trapped please help!",
+        "categoryId": 38, # Hidden category in Kaitlyn's Sandbox
+    }
+    askresp = requests.post(askurl, json=askload, headers=HEADERS)
+    if askresp.status_code == 201:
+        question_id = get_question_id()
+        reply_question(question_id)
+    else:
+        print("something went wrong")
+        print(askresp.text, askresp.status_code)
+
+def get_question_id():
+    # GET List questions for a category
+    get_quest_url = f"{BASEURL}/categories/38/questions"
+    get_quest = requests.get(get_quest_url, headers=HEADERS)
+    queston = get_quest.json()
+    return queston['result'][0]['id']
+
+def reply_question(question_id):
+    # "/questions/{id}/reply"
+    rep_authid = 24
+    quest_id = question_id
+    reply_url = f"{BASEURL}/questions/{quest_id}/reply?authorId={rep_authid}"
+    error_list = []
+    for i in range(5):
+        replyload = {
+            "content": f"This is response {i}",
+        }
+        try:
+            replyresp = requests.post(reply_url, json=replyload, headers=HEADERS)
+            if replyresp.raise_for_status():
+                print(f"Raised Status occurred on number {i}")
+        except TabError as exc:
+            code = exc.response.status_code
+            error_list.append((code, i))
+
+    if len(error_list) > 0:
+        print("Some errors exist. Here's the list:")
+        print(error_list)
+    else:
+        print("No errors.")
+    delete_question(question_id)
+
+
+def delete_question(question_id):
+    # /questions/{id}/toggleTrashed"
+    moderatorid = 21
+    delete_url = (
+        f"{BASEURL}/questions/{question_id}/toggleTrashed?moderatorId={moderatorid}"
+    )
+    delete_payload = {"trashed": True}
+    deleteresp = requests.post(delete_url, json=delete_payload, headers=HEADERS)
+    if deleteresp.status_code == 204:
+        print("Completed!")
+    else:
+        print(deleteresp.status_code)
+
+if __name__ == "__main__":
+    get_access_token()