Reorged notes, ready for the next step. Glassdoor notes. Some small script changes.

CustomerNotes/WilliamSonoma/WilliamSonoma.md

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+# William-Sonoma
+
+## 08/22/2023
+
+### Implementation Call
+
+- Patrycja out sick with Migraine
+- Aubrey also couldn't attend. She is Senior Manager in charge of budgets, headcount, attrition.
+- Pam is manager of L&D - keeper of the courses and content.
+- Tyler is the "building genius" to make sure everything is maintained and functioning.
+- LMS will be Pam and Tyler's responsibility, mostly.
+- Internal use case
+- They have used other LMS' in the past.
+- They have a new hire "down and dirty" path that takes 4 weeks. That's one use case.
+- Second use case is for upskilling. Training for supervisors, new managers, etc.
+- Auth: Combo authentication.
+- Timezones - Tyler and Pam: CST, Aubrey: PST
+- No meetings on Mondays for Tyler and Pam.
+- "Classes start" on Mondays, so they get hectic.
+- Standing meeting on Tuesdays at 12pm CST.
+- October 31st is when their old LMS contract expires - Docebo
+- Their first LMS was with absorb (2 years) and then 3 years with Docebo. That's what they are coming off of.
+- They will do most of their design themselves. They have photography files.
+- One or two classes/batches that will have to be planned how to transfer them to Northpass.
+- They use "branches" for each course and group. ABCD groups.
+- They are currently using a very "home grown" system. Associate Management System. It doesn't tie into anything
+    bigger.
+- Down and Dirty people access via a direct link.
+- Current domain for their Docebo academy: "<https://williamsonoma.docebosas.com>"
+- No IT resources are expected from WS.
+- They will be tied into their SSO network - PING.
+- They don't want to give them their full login until they have passed their WFH systems check. <-- this is mostly IT
+  stuff. Not courses. It mostly falls on recruiting.