DataSnipper Notes

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Norm Rasmussen
2023-09-25 16:59:40 -04:00
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# CSM Kick-off (No Patrycja)
## Notes from Charles prior to Meeting:
## Notes from Charles prior to Meeting
**DataSnipper** - Intelligence Audit Platform
**Current:** Live ILTs (12 Hours per Week)
**Pains:** Scale, Timezones, Language, Pace, etc.
**Goals:**
- Provide Scalability w/o Adding Team Members
- Reduce Manual Hours of Training
- Eliminate Discovery of Progress
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- Implementation and CS will be main drivers - Marketing will be v2 most likely and there is only 1 team member from HR (very lightweight)
- Webinars will be big component for them tho so just keep in mind
## Attendees:
## Attendees
- Gabriele, Candide, Dirk, Sangeetha, Rachel
## Teams:
## Teams
- A ton of ILTs
- Dirk, Candida, Sangeetha, Rachel - all on onboarding learners
- Tech-touch approach
- Gabriele is siloed, this is for new hires
## Goals and Info:
## Goals and Info
- First users in early October
- Data: at least understand how many people are going through the courses
- Data should be available in Hubspot
- Data should be available in Hubspot
- They are also looking at CSPs.
- Have refined the ILT approach, so they are good at it.
- Began with 1:1 training which was too heavy for the team.
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- Automation feature is hard to understand.
- Everyone is currently getting the same training, but this is a good opportunity to split people up.
## Where are they?
- Where do I fit into implementation and on-going support?
- What's best for Patrycja vs me? When should they go to both?
- What's best for Patrycja vs me? When should they go to both?
- Advice on how content is structured
- Creating interactive and content that can be scalable
- How to sequence the training over time?
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DONE: 930 am on Mondays for the standing meeting.
- Gab and Dirk talking this week about personas.
- One last Q from Dirk: He wanted to confirm that they are no longer in a trial environment. They weren't!
## 09/25/2023
### Remaining Sync Items
Communications deep dive - sender address, footers, options, etc.
- Gabriele's topic
- Communications into two "tracks", and within those tracks there are always two tracks
- Standard onboarding > two macro tracks - high and low performing
- Comms to announce that learners are registered > main POC on client side
- Comms with learners about the registration
- Everything will be triggered based on health --> What does that mean?
- Broad health categories, if a client falls within a range.
Overview from Dirk:
- Content furiously being prepared over last week
- Content outlines completed
- Iorad and videos will be completed.
- First course draft will be completed this week.
- Internal testers + Norm
Remaining Items:
5. Presentations uploaded losing Font formatting, and the page-by-page setting does not seem to set for all users
- Jost for regularly and Jost Medium for headings.
- Presentation specifically, default to paginate, not scroll.
- Change default functionality.
* Making a file available in the same page as video activity rather than as separate activity
- Hubspot link within "additional information"
ILTs & Timezone
- Local Timezone not showing
FEAT: Can activities or sections be leveraged across multiple courses --> Feature Request
In addition: activate or deactivate activities based on a property.

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@ -224,3 +224,7 @@ DONE: Create Assignments Analytics for Google Sheets.
have to update them once.
Trei on paternity leave until end of September. Analytics changes for 2024.
## 09/25/2023
- custom learning path flows