Gainsight/CustomerNotes/KeystoneRV/KeystoneRV.md

# KeystoneRV

## 10/27/2022

### Meeting Requested by Tabatha

*Preliminary Questions:*

* Adding users for specific Learning Paths?
* Email notification didn’t go through for new users to register? (this was a manual add of a new user)
* New School/Learning Path for our CS for employees.
* Number of Learners Enrolled in a course do not always match?
  * Don't match what? Situation:
    * Alpine Learning Path
    * Courses in LP
    * Construction Course has 1160 enrolled
    * Next course as 513 enrolled
    * Availability of courses is important to them.
* Other thing: Users that don't have an ignite account:
  * Their CS team wants to have a small school as a clone/knock off for another team.
  * What does another Keystone instance look like?
  * It won't be as large. Internal training. Maybe some external training.

*Notes:*
    *They use Mambo as their analytics aggregator
    * Just launched a Dearler Mgmt View
    *Their dealers/clients get sales points for completing sales and then they can redeem swag for points.
    * Something about multiple tokens. Has to do with UUID in their own system and APIs. She didn't explain more, just that it was an "issue".
    *What is the token? It follows the user.
    * Middleware - zaneray or mambo might create the token

## 04/25/2023

### New Instance Discussion

What is key for the additional registration page is:

* What dealer they are part of - General RV of Okala, FL
* City & State