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Gainsight/Ghost_Notes/walmart-spark_ghostnote.norg

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* INTERNAL STAKEHOLDER NOTE
** Instructions:
- THIS FIRST PART IS JUST YOUR NOTE TO OUR INTERNAL STAKEHOLDER (but you'll send both the internal and external part in the whole email) i.e. Steve, Easton, myself) This is your opportunity to fill them in about any details that can make their conversation be successful.
@code markdown
Hi Easton,
Below is a note for you to send to check in with a Moe Kahn, Senior Director, Strategy & Operations - Driver
Experience at Walmart - Spark. This outreach is because we've had limited engagement with this exec.
- Customer Name: Walmart - Spark
- ARR: $820,000
- Renewal: 1/1/25
- Contact Title/Name: Moe Kahn, Senior Director, Strategy & Operations - Driver Experience
- Walmart - Spark has signed a two-year contract that renews on 1/1/25.
@end
* EXTERNAL EMAIL TO SEND FROM EXEC
** Instructions:
- The CSM will fill out everything for the exec. All the exec should have to do is copy and paste the body into their
email and send it to the contact you've provided.
@code markdown
To: moe.kahn@walmart.com
Subject: Gainsight | Walmart Spark: Exec Check-in
Hey Trevor,
Thanks for being an awesome Northpass customer - we love serving DoorDash and being part of your Dasher education journey.
Norm is having a blast working with you and is excited about the evolution of your learning program.
As the Vice President of Customer Success at Gainsight, I'm keen to hear your feedback on our product and services and would love to know more about your vision for your learning program as you plan for the future.
That said, I'd love to meet you! Can we find 30 minutes for a Zoom over the next few weeks? Feel free to propose a time. Or, use this link to my calendar to book a time directly.
I am looking forward to it!
Take care and best,
Easton
@end