Files
Gainsight/Customer_Notes/BigIdeas/Quiz_feedback.norg

11 lines
477 B
Plaintext

*Quiz feedback*
- Display information that is wider than correct/incorrect. An example 50% choose C, lets look at why.
- Their customers rate them lower when they don't like the quiz questions. Are Big ideas answering the correct items?
Sophia's focus has been the data and info for Jason.
- Overall goal: "Improve teacher onboarding experieince. Increase product usage and satisfaction."
* KPIS:
-- NPS for high usage districts
- Time on tasks for high touch tasks.