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Gainsight/Customer_Notes/BigIdeas/08.24.23_Technical_Discussion.norg

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* Technical Discussion regarding Access
** Attendees:
- Sophia
- Chris Toothman
- Seth Green - Video Content / Moving pictures on a screen
- Mary Rose - Art Director for Creative Department/Art Design team
- Courtney Nagle - VP of Teacher Learning and Research - New to team
-- For this project, spearheading content/course development - pedagogy and content
** Goal:
To better understand how we can make learners/teachers better and easier access to the academy. To increase usage by
delivering faster and easier access. Better access should make these accounts sticker and lead to better retention
and less churn. We will also want to discuss design items to make Northpass more like Big Ideas apps.
** Discussion:
- Can Chris' team embed Northpass?
- Seth and Mary Rose will be working on designs and deliver us the figma files
- They will start using the catalog soon for Reuben and CS engagement
- There will be a PD landing page or other landing pages
- Sophia said there are a ton of different goals and many use-cases are using Northpass
- Sophia needs to be the organizer/ring leader to keep the academy organized.
- First time Sophia heard about a timeline/launch in October.
- Jason's main goal is to increase Northpass usage.
- This creative team of Seth and Mary is pretty new.
-- They were in the same office building that was contracted to do design work
-- That contractor was then acquired.