145 lines
6.4 KiB
Markdown
145 lines
6.4 KiB
Markdown
# Talkspace
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## 06/28/2022
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Talkspace Call - 6/28/22
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Training Call for Madison & Marlene
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Invite Ummey
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Molly optional
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Worse case in deleting and recreating the course
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Many people with 75% of the course
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416 tickets of people with errors
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52 people completed the learning path
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Rest of comments are around the harrasment and cyber course
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Would new ones work better? Not guaranteed
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Understanding from Norm:
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Who is in charge of all courses?
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William Bell (Kipp)
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Cyber Security
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Harrasment showing 100% in NP
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Not in BBHR
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CS: still due
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Harrasment: Still due
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Contact Patrycja
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Amanda Corriveau - she needs admin access to BBHR/NP but shouldn't be able to access Course Marketplace
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Both need BBHR to connect courses, Molly in 2nd instance
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Molly should not have access to course Marketplace
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[ ] - Ratings for internal use only, once someone rates, the rating disappears
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[ ] - Can we bring in opensesame ratings as well?
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## 7/12/2022
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500 errors tickets from people
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Test out the new learning paths from Ummey's email and check that they work
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August 1st goal of completeing the new courses
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Especially the Cultural Competency course
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Internal service errors keep happening
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As early as last week
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We need options for outside of the learning path
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Learning Paths - two other schools are not having learning paths errors
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Molly needs help with: anyone who is not at 100% (for CA and non-CA) Compliance July and CA July the LP on dashboard needs to be removed. This way they don't get assigned a new one and then take the old one.
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- [X] Pull analytic and bulk remove the LP from those people
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Can a learner self-select their role? Separate comms for each group?
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Comms each group are necessary
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They shouldn't need to switch groups once in this
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Pre registrations
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Non CA link, 740 attempted learning path
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And 500 complete (this is a good number)
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160 have completed 75% (top 3 courses)
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50% would be fraud & hippaa
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Molly wants to try... 500 people get a message saying "you're going to see messages, please ignore"
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160 get invited to a group with the remaining courses
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- 8/26/2022
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- They are going to pay everyone no matter if they completed courses or not
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- We need to SHUT DOWN Courses without losing all this data
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- For Learning Paths, Compliance 2022, Cross Culture, April Learning Path, June Learning Path, July Learning Path
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- Deadline for shutting down courses: Tuesday, August 30
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- Molly told steve he's worked with a lot of homegrown LMS that were a pain to use
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## 08/04/2022
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### Meeting with OpenSesame re: SCORM files
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* Possibly missed events!
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* Opensesame only sends complete/incomplete - values could be 0 or 1, or whatever the cmi.core.value are
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* Communicated via API
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* RPX now is OS' social sign on and SSO communication
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* Osano is used by OS but not sure how it would factor in
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## 9/21/2022
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* Overall, things are going well!
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* Ensure the button color change gets changed
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* QMC Audit, training audit by third party for training completed
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* Rebecca Jewel, to reach out to Virun, Chief Medical Officer for this audit
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## 10/11/2022
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* No date set for rolling out 2023 - sometime in January
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* Molly will set up and then Test internally, possibly ask us to test as well?
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* Wants to know if we can combine Looks in Looker for data
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* Needs to combine Northpass data with their data. They want to look in Looker at which 1099 has not clicked a link. Basically, they need to compare a Northpass list of enrolled learners with a list of Talkspace 1099s that have recieved an email.
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## 10/11/2022
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### Meeting with Emile from Bellweather
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* Ask Ummey if activitiy specific information would be helpful?
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* Currently they are pulling learning path data
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## 10/18/2022
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* Ummey was letgo with the current round of layoffs. Only two people joined our weekly sync... not everyone else was let go. But lots of fear.
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* Still no resolve with OpenSesame. They are very concerned that this will cause issues in 2023.
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* Nervous about job cuts and if this continues, Molly and her team will be on the chopping block.
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* OS not offering any solutions. They don't even know who their CSM is.
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* Norm to do a few tasks to help see if we can push this through.
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* Madison, on Ummey's team, is a contractor and last day is November 10th.
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## 10/25/2022
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* Jenna, People Ops, has joined the call.Ummey was her manager.
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* Will be attending weekly meetings
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* Schedule an additional meeting for training
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* Talkspace needs to figure out roles for Northpass.
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* Very busy, picking up where Ummey left off
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* Overwhelmed with Ummey's workload
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* Jenna and Molly to meet to discuss specific compliance/Talkspace needs within Northpass
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* Madison told Jenna everything she already knows about this implementation.
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* The biggest knowledge gap is Ummey's speciifc tasks.
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### Gracie and Fountain
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* Gracie had some time with Molly, but then cancelled and said she followed up with Nicole. But unclear about what.
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### Jenna & Hand off
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* Asked about BBHR
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* Lots of questions to Jenna about trainings not showing up as complete. Flashing button is implemented.
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* Offered to reach out to support for figuring stuff like this out, and that we need emails and screenshots to successfully debug.
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* In terms of NPP instance, are they all in Northpass? Yes.
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* Jenna is currently doing an audit of HR and trainings and asked about groups within each instance, etc.
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* This is a separate audit from the QMC.
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## 10/27/2022
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### Amanda Meeting about Internal Training
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* Is there a way for me to mark a learner manually complete on a course if Northpass is not recording the completion?
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* You mentioned in a previous meeting that we might be able to set passwords and/or notifications up for specific milestones of training, how can we set this up? Is it something I could be given the functionality to add/remove/change as needed?
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* Would publishing new scorms affect notifications and passwords?
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* Can learning paths be branded with a specific color or banner without removing any branding or color from the courses within the learning path?
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* Is there a way to automate assignment + comm of refresher courses at specific tenure dates?
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*Notes:*
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* She has already created some courses
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* User errors, things not showing as complete.
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### Jenna & Angel Questions & Tour
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*Questions from Jenna:*
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* What she wants to accomplish is where Talkspace is with Northpass as a whole.
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* How many schools? People in each school? What is in each school?
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*
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_Jenna is auditing the NPP and Core School_
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