24 lines
1.2 KiB
Markdown
24 lines
1.2 KiB
Markdown
# Bolt
|
|
|
|
## 10/03/2022
|
|
* Engineering on Bolt side will have more time to in app experience
|
|
* Goal for in app by 31 October
|
|
* Vera to talk about another issue:
|
|
* Retraining & no access to courses
|
|
* Google Sheets collecting information
|
|
* How many cases and tickets are coming in per week? - 300
|
|
* Able to complete it, but "blocked"
|
|
* Open the course but redirected to Bolt home page
|
|
* Or can't open the course
|
|
* South Africa & Tunisia - 7 markets total
|
|
* Could be network connectivity
|
|
* These markets tend to have older phones with much older versions of Android
|
|
* iOS defaults to Safari, Android uses "web view" which is old and could not work well with react framework that Northpass uses
|
|
* It is curious that this is happening with retraining.
|
|
* Charlie - the only thing I can think of doing is reverting the look to an older look
|
|
* Single example of Azerbaijani with OS 11, but not clear what the actual issue is
|
|
* Shows as complete, but he claims he could not complete. This sounds like a different issue.
|
|
* Nigerian driver running 8.1, this is the common issue and it _seems_ to be an OS versioning issue
|
|
* Possibility of the UID/Email not getting added in correctly?
|
|
*
|