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01/25/2023
Content Overview with Stephanie
She is concerned that they are going from a knowledge base based on product to specific use-cases. She doesn't want to miss any information. Their knowledge base is just articles that "suck"
- Not a lot of data on use cases. How can we gather that?
We should allow learners to select their own path. She likes the flexibility. The stripe demo is a good direction that she wants to go in.
Learner should click "I want to learn more" and be brought to a course.
I asked about starting with use cases - merchants, for example. Merchants can see some buckets of what they can and can't see. When they land at the academy, they could see drop in courses, and have the option to test out of the fundamentals. And then cert tracks.
Another idea: a user lands and sees each product and then can test out or through cert tracks. Ocean academy is also a good example.
Two tracks:
- Foundational course & Test out Quiz
- Role based tracks and courses