39 lines
1.0 KiB
Markdown
39 lines
1.0 KiB
Markdown
# Glassdoor
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## 03/13/2023
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### Kickoff
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Phase 1: training for clients that don't have a dedicated CSM.
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~ 3 Months from today
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* This will include who to contact
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* Best practices
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* Similar examples
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Paul will be the main content creator.
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Mural board is already laid out. They have resources and ready to go.
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Phase 2: Cross functional, deeper training for clients who also have CSMs.
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~ 6 months from today
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## 03/20/2023
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### Chat with Paul
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Name, Email, Company Name & Company ID - IDEAL parameters.
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## 04/24/2023
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### Implementation
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Biggest goal is giving new customers immediate access to the content. They aren't sure how to do that.
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Go live is still next week. Better to get access and then collect data later, but now if possible. This is for a
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specific customer segment.
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During kick off is when university access should begin.
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All customers get invited into a 5-email marketing campaign for new users. Onboarding marketing.
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Per customer, average of 6 users. 2-4 will be on the kick off call. The other 2 people could be added up to a year
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later.
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