Gainsight/Custom_Templates/customer_templates/Gainsight University/gainsight-nxt-admin-certificate.html.liquid

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<h3>Gainsight Certified Administrator for NXT: Level 3</h3>
<p>Are you managing your Gainsight NXT instance, creating rules, automating functionality, building reports and responsible for the overall maintenance of your Gainsight implementation? It’s time to validate your skill set by becoming a Certified Gainsight Administrator!</p>
<p style='font-weight: bold'>Why Get Certified?</p>
<ul>
  <li>Join an elite Gainsight professional network and engage with the largest, most innovative customer success community in the world</li>
  <li>Demonstrate your skills are up to date with innovations across the Gainsight platform</li>
  <li>Achieve greater ROI from your Gainsight investment by maximizing use of key features &amp; driving better outcomes</li>
  <li>Increase your professional opportunities with a recognized and respected certification</li>
  <li>Display the Gainsight certification logo on your LinkedIn profile; we'll post it on your Gainsight Community profile as well</li>
</ul>
<p style='font-weight: bold'>Qualifications</p>
<p><span style='font-weight: 400; color: #000000;'>Candidates are encouraged to complete all of the Gainsight Administrator courses for NXT, and have a minimum of 6 months of hands-on experience as a Gainsight Administrator prior to attempting the exam. Please note, only one attempt and one retake are allowed per 6 month period.</span></p>
<p style='font-weight: bold'>Preparation</p>
<ul>
  <li>Complete all NXT Admin Web-Based Trainings on <a href='https://education.gainsight.com/app/customer-success' target='_blank' rel='noopener'>Gainsight University</a></li>
  <li>Complete all <a href='https://education.gainsight.com/app/catalog' target='_blank' rel='noopener'>Gainsight Admin Instructor-Led Courses</a> (strongly recommended)</li>
  <li>Complete the <a href='https://education.gainsight.com/app/learning_paths/327e7a12-63d1-4617-9836-6acc4a17503a'>Level 3 Prep</a> and Review course</li>
  <li>Review the topics and documentation in our <a href='https://docs.google.com/document/d/16bTwCLWiH0RGOt3qaIJ0wr6tT8Ljf8VSpXS0Wmrybzo/edit#' target='_blank' rel='noopener'>Study Guide</a></li>
  <li>We recommend at least 6 months of hands-on Gainsight administration experience prior to taking the exam</li>
  <li>(Optional) take the free unproctored <a href='https://www.webassessor.com/gainsight' target='_blank' rel='noopener'>Level 3 PRACTICE exam</a> to familiarize yourself with the item format and the level of difficulty</li>
  <li>(Optional) Consider earning the Level 1 and Level 2 Admin certifications as part of your preparation</li>
</ul>
<p>If you have additional questions, please feel free to check out our <a href='https://docs.google.com/document/d/1SgAayGeeLUSxdSByPlEKaueI4bi-yE60K2LH0F2Lw4k/edit?usp=sharing'>FAQs.</a></p>
<p style='font-weight: bold'>Exam Format</p>
<ul>
  <li>Content: 60 multiple-choice/multiple-select questions</li>
  <li>Time allotted to complete the exam: 120 minutes</li>
  <li>References: No hard-copy or online materials may be referenced during the exam</li>
  <li>Passing score: 70%</li>
  <li>Registration fee: USD $300, plus applicable taxes as required per local law</li>
  <li>Retake fee: One (1) free retake</li>
  <li>Delivery options:</li>
<ul>
  <li>Proctored exam delivered in an online proctored environment.</li>
  <li>Onsite at a testing center based on Kryterion availability. (Testing appointments are generally available every day except for major holidays, and depending on proctor availability.)</li>
  <li>You may cancel or reschedule an exam through our Webassessor portal with no additional fee, up to 72 hours prior to your scheduled exam time.</li>
  <li>No Shows, Cancellations and Reschedules within 72 hours of your scheduled exam time will incur an additional fee or the forfeiture of your exam fee all together.</li>
  <li>Test fees, vouchers or coupons used to pay for the exam will not be refunded for sessions canceled without giving proper notice.</li>
  <li>The exam is currently available in English only.</li>
</ul>
  <li>Certificate Validity Period: this certificate is valid for 2 years. To renew your certificate, you must meet our continuing education requirements described <a href='https://docs.google.com/document/d/1V3rR6zXxweLIjgoAklpgon6gumDJgNN8bc90768AhtM/edit' target='_blank' rel='noopener'>here</a>.</li>
</ul>
<p style='font-weight: bold'>How to Take the Exam</p>
<p>Gainsight has teamed with Kryterion to provide remote online testing.</p>
<ul>
  <li>Click the orange 'Get Certified' button to be redirected to Webassessor, where you’ll create a secure test-taking account.</li>
  <li>Click the 'Create New Account' link in the upper right corner of the form and follow the instructions.</li>
</ul>
<p style='font-weight: bold'>Retake Policy</p>
<ul>
  <li>Each exam purchase includes 1 free retake.</li>
  <li>Total number of attempts allowed: 4</li>
  <li>2nd attempt allowed after: 2 days</li>
  <li>3rd attempt allowed: 3 months after 2nd attempt</li>
  <li>4th attempt allowed: 6 months after 3rd attempt</li>
</ul>
<p style='font-weight: bold'>Need Help?</p>
<ul>
  <li>E-mail: <a href='mailto:training@gainsight.com'>training@gainsight.com</a></li>
</ul>
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