# Bolt

## 10/03/2022 
* Engineering on Bolt side will have more time to in app experience 
* Goal for in app by 31 October
* Vera to talk about another issue:
    * Retraining & no access to courses
    * Google Sheets collecting information
    * How many cases and tickets are coming in per week? - 300
    * Able to complete it, but "blocked"
    * Open the course but redirected to Bolt home page
    * Or can't open the course
    * South Africa & Tunisia - 7 markets total 
    * Could be network connectivity 
    * These markets tend to have older phones with much older versions of Android 
    * iOS defaults to Safari, Android uses "web view" which is old and could not work well with react framework that Northpass uses 
    * It is curious that this is happening with retraining. 
    * Charlie - the only thing I can think of doing is reverting the look to an older look 
    * Single example of Azerbaijani with OS 11, but not clear what the actual issue is
        * Shows as complete, but he claims he could not complete. This sounds like a different issue. 
    * Nigerian driver running 8.1, this is the common issue and it _seems_ to be an OS versioning issue
    * Possibility of the UID/Email not getting added in correctly? 
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