# Bolt

## 10/03/2022 
* Engineering on Bolt side will have more time to in app experience 
* Goal for in app by 31 October
* Vera to talk about another issue:
    * Retraining & no access to courses
    * Google Sheets collecting information
    * How many cases and tickets are coming in per week? - 300
    * Able to complete it, but "blocked"
    * Open the course but redirected to Bolt home page
    * Or can't open the course
    * South Africa & Tunisia - 7 markets total 
    * Could be network connectivity 
    * These markets tend to have older phones with much older versions of Android 
    * iOS defaults to Safari, Android uses "web view" which is old and could not work well with react framework that Northpass uses 
    * It is curious that this is happening with retraining. 
    * Charlie - the only thing I can think of doing is reverting the look to an older look 
    * Single example of Azerbaijani with OS 11, but not clear what the actual issue is
        * Shows as complete, but he claims he could not complete. This sounds like a different issue. 
    * Nigerian driver running 8.1, this is the common issue and it _seems_ to be an OS versioning issue
    * Possibility of the UID/Email not getting added in correctly? 

## 11/14/2022
### Bolt In-App Training Release
* Launching in four markets: Azerbaijan (two languages, RU, AZ), Nigeria, Kenya, UK 
* No training exists in France
* France and UK you can't mention "training" they are all suggestions 
* "All is under control"
* Vera is back on Wednesday to talk about Arabic course. 
* Everyone is waiting anxiously for in-app training
* Contract ends in January, she wanted to release earlier to have more analytics before renewal 
* If it goes well, more markets will want this training. 
* When everything is in-app, she's expecting higher adoption 
* Do African markets adopt differently during the Winter Holidays? They may not celebrate Christmas.