## 11/4/2022
### Conversation with Justine regarding Contract
* They are heavily funded by the Canandian Government
* FY is April - March
* Gov't was very forgiving during the pandemic
* This year, they are not funding any training _unless_ there is a mechanism for immedieate feedback
* HC also invested a lot of money on content creation, videographers, etc.
* As such, will not be renewing with Northpass. 
* They need to convert all their stuff into man power, which is less profitable
* This is challenging their structure and profitability
* They need to prove to clients that within a year, they will reach their ROI for the training 

* What's covered and what isn't by the Government:
    * 20 people in training
    * HC charges 12 hours of online training, for example
    * The only way that is covered if the 20 people are together, watching together, providing feedback to each other. 
    * But that 12 hour could only be charged once. So it would have to be a 12 hour sitting. 
    * Then each 20 would have to book with the instructors for 1:1 coaching 
    * That would be a ton of hours per employee, a huge sunk cost

* How are they going to change their business model?
    * 2k per head, minimum 10 people clients
    * Break that 2k into small chunks and charge x * 10 or *20 depending on the number of people