* Meeting regarding Chek's Renewal ** Attendees: - Tracy, Norm, Tom ** Notes - Tom is COO - Abdul was unable to attend, son is unwell. - UK had bank holiday on Monday. - I gave a foundation for the $20k threshold. - They want a discount, potentially below $20k, which may lose Tracy as CSM. - Abdul pissed at the amount of time other people have had to go into Northpass. - The big flags are progress issues. This wasn't here 6 months ago. - There are no product issues, this is an experience/sentiment issue. - Tom to speak to Gavin and Calum about the time spent so far and what the cost is. - I offered Tracy and I to do leg work to help with any tedious tasks.