# Chek

## 12/7/2022

### Sync with Abdul & Callum

Items from Abdul:

* Brian is working on Hubspot/NP Sync not working
* Brian's response time, Abdul concerned about how long it took.
* Shopify & Custom Integration for selling Learning Paths. They create LPs and Products but it doesn't happen regularly. Currently they attach the product to the first course in the Learning Path.
  * Abdul to send over a list of Learning Paths and Product Codes
  * Total: 15 total LPs & Products
* Using Accredible via Zapier, but Zapier breaks down a lot.
* Can we add a session recorder into a page to watch what people are doing?

Feedback from Callum as Head of CS:

* Main issue, which may be user error:
  * A lot of milestone issues. Someone may have finished an video, but the Milestone doesn't open up and let them continue
  * No common course, but common people which may make it user error.

DONE: Send Abdul a list of Enterprise features and cost. He will then send it to Gabi.

## 08/29/2023

### Meeting regarding Chek's Renewal

### Attendees

* Tracy, Norm, Tom

### Notes

* Tom is COO
* Abdul was unable to attend, son is unwell.
* UK had bank holiday on Monday.
* I gave a foundation for the $20k threshold.
* They want a discount, potentially below $20k, which may lose Tracy as CSM.
* Abdul pissed at the amount of time other people have had to go into Northpass.
* The big flags are progress issues. This wasn't here 6 months ago.
* There are no product issues, this is an experience/sentiment issue.
* Tom to speak to Gavin and Calum about the time spent so far and what the cost is.
* I offered Tracy and I to do leg work to help with any tedious tasks.