# Glassdoor

## 03/13/2023

### Kickoff

Phase 1: training for clients that don't have a dedicated CSM.
~ 3 Months from today

* This will include who to contact
* Best practices
* Similar examples

Paul will be the main content creator.
Mural board is already laid out. They have resources and ready to go.

Phase 2: Cross functional, deeper training for clients who also have CSMs.
~ 6 months from today