# G2 ## 8/12/2022 ### Kick off Call! * How can I be helpful for the first week? * Launched by September 14th * Full launch * Lots of internal teammates who are anxious to kick the tires * New CED & Marketing Manager - Erin Boyd * Liz is project manager for product * She is the tech POC * Travis is tech person * Tori is UX designer * Michelle is PM for myG2 * Katlin to manage kickoff, then Erin will take over * After Erin takes over, Katlin will be strategic vision * Long term goal: public facing certification - 2023 at the earliest * Embedding the university into the help widget * Slight design changes might need to happen Concerns? None, Mitch and Jordan need to do salesforce piece They feel like this has been talked about for a longtime. Just waiting for a GO signal. * Salesforce integration * Launch with 9 courses * [X] Back to my courses should go to dashboard on all courses * [X] Header: Remove completey, everything should move up * [X] LX: change header to grey * [X] Remove header in Templates * [X] Remove events from Homepage * [X] Remove two buttons on homepage * [X] Marketo - workflows? What data into marketo that can come from salesforce? * [ ] Update ILT Reg Page * [X] Register Button Copy > Learn More * [ ] https://TBD.TBD.com * [X] Remove Learning Paths from Templates (Homepage + Subnav) ## 09/02/2022 ### Meeting with Meesha & Sara re: Workato * Meesha's Goal - best way to implement Northpass? * Best Practices - What's going to work for them? * Ideal usage of Data? * Someone engages with that piece of content * Marketo Tracks a course completion - Success! * Katlin also wants to trigger an email for someone that starts a course but doesn't complete * Lofty goals? Not yet, most will be on the marketo side * Setup customer MQL ## 10/03/2022 * Make lessons on cards clickable - should enter course overview page. * [ ] CTA button on overview page - back to courses? * On homepage too: add sub navigation - home, dashboard, catalog * Keep subnav on /app/dashboard and add it to home page. * Chat icon in G2 was overlapping with the continue buttons * Number of enrollments is higher than expected (they expected 100) * They are happy with click throughs but active leaners is lower than expected * They are moving the university to their CS nurture stream * Series of emails from Marketing to customers first 90 days * Something like "hey! You've been accepted to G2 university" * Specific Course recommendations during onboarding * "you're about to launch your first campaign, try this course" * G2 Reports is every quarter, they will push during report season on specific courses * #5746b2 <-- G2 Purple * Start providing best practices for certifications <-- Katlin * Erin to take over content & overall admin responsbilities * Certifications Launch in Q2 of 2023, maybe end of Q2 (April) * First Certifications Discussion Mid December to plant seed ## 10/02/2022 * Wants to hear best practices on: * AppCues Cadence * Best time to share courses in product * Using courses for onboarding (Reference Kadince?) * Erin slowly transitioning to full admin * Creating quizzes from two courses. Testing it out. * Wants to add video activities * Asked Sales/AE to test out the academy * Asking for trends and questions that can turn into courses * Erin attended Airmeet Webinar * Liked how Pete talked about asking people to engage - print certs etc * Question from Erin: can we do badging and sharing it on linked in? * Question to Katlin: Can badges and certs be done over multiple courses? Or just a single one? * I recommended Accredible for multiple course certs. Badges are great for coures. Certs are great for a series of badges. * They would like to cert people on subjects. "Customer Marketing Certified", but they don't need to be buyer intent certified. * Certs would allow them to become more indepth. G2 is more than just a review site. 10/17/2022 * Erin needs reports by tomorrow 10/18 * Wants to see: * Who has finished a course * Who has started a course * Who has logged in/enrolled in a course * They haven't had a report season since G2 launched * But Winter reports are coming soon around the G2 Reporting Course * Make sure the script is run to remove people from G2 group!